This is a UX Researcher within the design team responsible for the user experience of the APM (Asset Performance Management) team. The role focuses on understanding asset managers' needs and ensuring that our B2B industrial data analytics platform meets these needs and represents industry best practice.
The position is a two‑year fixed‑term contract and is hybrid, requiring attendance at either our Glasgow or Kings Langley office three days per week.
Accountabilities
* Design user experiences from concept through to high‑fidelity solutions, creating wireframes, prototypes and detailed design specifications.
* Support research activities by assisting with study planning, participant engagement and synthesis of findings into design directions.
* Translate research insights into tangible design concepts and user flows.
* Bridge research findings with implementation, working closely with the UI/Design System expert to ensure designs are feasible and aligned with technical constraints.
Cross‑Functional Collaboration & Design Integration
* Partner with the UI/Design System expert to balance exploratory thinking with technical feasibility, helping to broaden design thinking during early phases.
* Facilitate design discussions and workshops with stakeholders to explore possibilities and validate direction.
Design Quality & Documentation
* Ensure design outputs meet quality standards and are well‑documented for handoff to development teams.
* Contribute to design critiques and reviews, providing constructive feedback to elevate team output.
* Maintain clear documentation of design decisions, rationale and evolution throughout the project lifecycle.
Knowledge
* Strong understanding of user‑centred design principles and how research informs design decisions.
* Familiarity with qualitative and quantitative research methods and how to apply insights practically.
* Experience working within B2B environments, preferably SaaS or industrial/enterprise software.
* Understanding of design systems and how to work within technical constraints while maintaining user focus.
Skills
* Ability to translate complex technical concepts and adapt communication style for different audiences.
* Excellent organisational skills with attention to detail in documentation and process.
* Strong written and oral communication of ideas and concepts.
* Proven ability to design end‑to‑end experiences from discovery through to detailed UI design.
* Strong facilitation and collaboration skills with ability to work independently and drive projects forward.
* Ability to operate comfortably in ambiguity and navigate discovery phases with openness to iteration.
* Excellent at translating abstract research findings into concrete design solutions.
* Comfortable challenging assumptions respectfully and broadening conversations when needed.
Experience
* Extensive experience in product or UX design across the full design process.
* Demonstrated experience supporting research activities and translating insights into design.
* Track record of working successfully with cross‑functional teams in collaborative environments.
* Experience working alongside both research specialists and technical designers.
* Proven ability to work autonomously and make sound design decisions with minimal oversight.
* Portfolio demonstrating end‑to‑end design work from discovery through to implementation.
Qualifications
* Degree in Design, Psychology, Business, Human‑Computer Interaction (HCI) or related field is desirable.
* Adaptability to thrive in a fast‑paced, dynamic environment.
* Desirable qualifications include certifications in design thinking or UX.
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