Overview
We are seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Assistant. You’ll be at the heart of our guest experience, delivering exceptional service and ensuring guests have a memorable dining experience.
Responsibilities
* Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
* Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
* Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
* Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
* Assist in the coordination and execution of events and special functions.
* Ensure all areas are well-stocked and presented impeccably at all times.
Qualifications
* Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and handle multiple tasks efficiently.
* Strong attention to detail and a commitment to delivering high standards.
* Flexible to work various shifts, including evenings, weekends, and holidays.
Benefits
* Exclusive discounts for you, your friends and family
* Valor team member rates at UK hotels, with rooms from just £30 Bed and Breakfast
* Discounted stays for friends and family
* 50% discount when dining in our restaurants and bars
* Free meals while on duty
* Access to high-street discounts on a range of shops, experiences and more
* Up to 40% savings on bikes with the Cycle To Work Scheme
* Generous refer-a-friend bonuses, starting at £250
Health and wellbeing
* Wellness activities, including healthy lunches, wellbeing walks, pay day treats, and the annual #HealthyHabits campaign
* Employee Assistance Programme, 24/7 confidential advice for you and your family
* Healthcare Cash Plan options
Career development
* Fully funded apprenticeship programmes
* Internal development programmes to support growth within your role
* Monthly and annual team member service awards
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