Purpose of the Job Our Team Administrator work closely with suppliers and internal contacts to deliver services to our clients professionally, to specification and on time. You will be responsible for delivering excellent client service, reporting and project delivery as well as developing and maintaining strong relationships with key client stakeholders and suppliers – all in line with KPIs, SLAs, client brief / expectations. You’ll play a pivotal role in client account success by providing administration support to ensure the smooth running of our activities. This is a fast-paced role dealing with a variety of marketing and permanent point of sale projects as well as print in a retail environment. You will be required to build and develop relationships with key stakeholders whilst primarily delivering excellent customer service. You will be a pivotal part of the team by providing administration support to ensure the smooth running of these client accounts. The role operates on a blended basis between the local HH Global office, client site(s) and home as necessary. Key Responsibilities Support the Client Engagement team in delivering exceptional service to the client(s), building and maintaining a full understanding of HH Global’s capabilities Produce detailed specifications for internal and external parties, ensuring essential requirements such as technical details and key dates are captured Brief suppliers on client requirements and then monitor projects to ensure they are delivered to specification, on time and in line with SLA, recording activity and progress using the designated company tools Ensure invoicing procedures are followed / on time, raising purchase orders, monitoring deliveries and creating, checking distributing various internal and client reports Knowledge, Skills Experience Business Administration experience within a client services team, directly engaging with clients Numerate with a strong commercial understanding and able to manage multiple projects simultaneously A keen eye for detail plus developed time management and prioritization skills Excellent communication skills (verbal, written presentation) MS 365 capability especially Outlook, Excel, PowerPoint Word Essential Criteria Must be able to commute to the Baldock office on a daily basis Must have experience in office software, including Excel, Word and Outlook and be able to pick up new software training as needed Highly organised, with proven ability to manage and prioritize multiple tasks simultaneously LI-EB1 LI-Hybrid