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Services engagement executive

Marlow
Service
Posted: 2 June
Offer description

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Services Engagement team The Services Engagement (SE) department is a newly created team to support sales with the resourcing of all our services departments. Success. The Softcat Way. Softcat is a £1billion technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. As a member of our Solutions Hub team, you will play a vital role in managing and coordinating quote requests, renewals, orders, and contracts. You will work closely with various teams, including Support Services, Networking and Security Specialists, Purchasing, Service Delivery Managers, our Operations Centre, and Third-Party Partners. As Services Engagement Executive, you'll be responsible for: Helping with the growth and success of Solutions Hub by working alongside the team Providing quotes for the multiple services we offer within Solutions Hub Quoting creation and renewal quotes Dealing with queries from various teams within Softcat Providing inventory reports to sales upon request Problem-solving any issues that may arise during any part of the quoting and ordering process Onboarding and maintaining contract information to Softcat's Internal database We'd love you to have Excellent communication, organisation, and administration skills Strong ability to multitask in a fast-paced environment Exceptional customer service skills with professionalism, patience and a "customer-first" attitude A passion for working with people and the ability to quickly build and sustain strong internal relationships Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working – 3 days in the office an d 2 da ys working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

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