Customer Selections and Analytics Consultant
* Utilise your excellent SQL knowledge, further developing your marketing career in a data-driven, analytical role for one of the UK’s leading Financial Services providers
* Play a pivotal role in delivering customer selections, bringing cutting-edge insights to life and enhancing our customer targeting strategies.
* Hybrid working on offer – spend one day a week at our head offices in Stratford-upon-Avon, with up to 80% home-working on offer
About the role
As a Customer Selections and Analytics Consultant, you’ll play a pivotal role in developing and delivering customer selections for marketing, research, and service communications. Using your advanced technical skills, you’ll ensure campaigns target the right customers at the right time, supporting business strategies and compliance requirements. You’ll build and maintain self-serve dashboards for campaign evaluation, providing clear, actionable insights that empower stakeholders to make data-driven decisions.
You’ll harness your expertise in SQL and advanced statistical methods to develop accurate customer selections, ensuring compliance and optimal targeting to align with key business strategies. You will gain an in-depth understanding of various datasets to become the go-to SME for sourcing, analysing, and delivering customer data for selection activities, ensuring efficiency and accuracy in every analysis and report. Working closely with internal teams and stakeholders, you will understand their needs and objectives, offering expert guidance and solutions that deliver tangible business value through insightful presentations, dashboards, and selection designs. You’ll foster clear communication by explaining complex data insights in a way that’s easily understood by stakeholders at all levels, ensuring that every project is executed on time, to specification, and with measurable outcomes.
About you
We’re seeking a dynamic and skilled professional who thrives in a fast-paced environment and can turn complex data into actionable insights. You have hands-on and proven experience with SQL, and you’re comfortable using it to query, analyse, and manage large datasets. You have experience working with data visualisation tools, particularly Power BI (though other tools are also valuable), to create insightful and visually appealing reports and dashboards. You’ve successfully worked in a wider marketing team before and have a strong track record of delivering results through data analysis and strategic decision support. You’ve supported strategic decision-making by providing data-driven insights and actionable recommendations that contribute to business success and have proven experience managing a variety of stakeholders, tailoring your approach to meet their unique needs and ensuring alignment with business objectives.
To join our team, you must also have:
* A customer mindset - you’re always thinking about how to deliver value for customers, ensuring that the data you provide supports customer-centric decision-making.
* Excellent communication skills, both verbal and written.
* Strong attention to detail ensuring all work is accurate, high-quality, and aligned with business goals.
* Fantastic analytical skills, you excel at interpreting data and translating it into insights that drive business decisions and strategies.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
* Salary of up to £50,000
* Annual bonus (up to 17.5% of salary)
* Contributory pension scheme, up to 20%, including your 8% contribution
* 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
* A Family Friendly policy that helps you balance your work and family responsibilities
* Access to savings at High Street brands, travel and supermarkets
* £20 contribution to a monthly gym membership – subject to T&Cs
* Health and wellbeing plan - cashback for dentist, opticians, physio and more
* Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
* Employee Volunteering - volunteer in the community for one day each year
* Unlimited access to Refer a Friend £500 bonus scheme
* Life Assurance cover of 4 x salary
* Employee discounts of 15% on a range of NFU Mutual insurance policies.
* Salary sacrifice employee car scheme - subject to eligibility
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.
We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.