Who: Sight Research UK
Title: Individual Giving Officer
Salary: £30,000
Where: Hybrid role – to be available once a week at our office in Bristol
Hours: Full time (part time also considered)
We are Sight Research UK, a national charity striving to ensure a clearer future for those living with sight loss.
We‘re looking for a multi-skilled and passionate Individual Giving Officer.
You’ll play a key role in the effective delivery of Sight Research UK’s Fundraising Strategy, with particular focus on individual giving and external-facing activities to help us achieve our charity’s mission.
We're looking for someone who can work independently within our growing Bristol-based charity and who is also willing to get stuck in and be a team player. The ideal candidate will demonstrate excellent attention to detail, be self-motivated, and have excellent interpersonal skills to develop and maintain key supporter relationships.
This Officer-level role is the perfect opportunity for someone ready to take on a challenge and reignite and grow an income line with real potential.
You’ll have the opportunity to develop your skills in relationship-building, project management, campaign planning and delivery, data analysis, and much more.
Responsibilities include:
* Under the direction of the Fundraising Manager and in partnership with the Marketing and Communications team, deliver individual and regular giving campaigns across online and offline channels.
* Support regular giving products, including monthly direct debits, payroll giving, and the lottery.
* Help plan and implement campaigns in line with the annual fundraising plan and budget.
* Deliver written and verbal supporter stewardship communications to thank, engage, and retain supporters.
* Ensure that supporter journeys are followed and adapted based on feedback and performance.
Person specification to include:
* Previous experience or transferable skills in a fundraising/sales/direct marketing environment.
* Demonstrable ability to provide excellent personalised stewardship/customer care to Supporters/clients/customers, cultivating long-term relationships and making them feel valued.
* Experience using a CRM or fundraising database and maintaining accurate records.
* Understanding of supporter stewardship and the importance of positive donor journeys.
* Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences and be your own proofreader.
* Commitment to Sight Research UK’s vision, mission and values.
For a full copy of the job pack please apply via this site.
Deadline for applications: 18th May.
Initial interviews with PSR: 19th May (online).
Shortlist interviews: 2nd June (face to face in Bristol).