Overview
Our residents in this service have experienced long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery. In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents.
Responsibilities
* Ensuring the safety and wellbeing of residents and participants.
* Be a present member of the team on the night shift, completing handovers for day colleagues for a seamless service.
* Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
* Focusing on empowering our residents to take control over their lives and meet their personal goals.
What we are looking for
* Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency.
* Ability to use IT systems to record case notes, email relevant people, and use other software required within the role.
* Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.
* Understanding of the housing and social needs of people with multiple and complex needs.
* Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback.
* Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism.
* Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
Benefits and additional information
* 25 days (Full time equivalent) annual leave, increasing with the length of service
* Employer Pension Contribution
* Eligibility to register with Blue Light Discount Card
* Access to discounted tickets for music events, shows, sports and more
* Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
* Training and Development, including access to courses, upskilling, and progression plans
* Employee Assistance Programme, including counselling
* Life Assurance Scheme
* Cycle-to-work scheme
* Annual Staff Awards
* EDI Ambassador programme
* Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
* Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
* We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
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