Ernest Doe is not just the UK's largest agricultural, construction, and ground care machinery dealership — we're a company built on passion, innovation, and a commitment to excellence. With a proud history spanning over 100 years, our success is driven by a forward-thinking approach and a dedication to our customers.
Operating from 21 locations across East Anglia, Lincolnshire, Cambridgeshire and the South East, we support industries that keep the nation moving — from large-scale construction projects to agricultural advancements. Turning over £160m annually, we represent some of the most trusted and cutting-edge machinery brands in the world, including Hyundai, Thwaites, and Bomag.
At Ernest Doe, we don't just sell machines; we provide solutions. Joining our team means becoming part of a modern, dynamic, and innovative company where every day presents new challenges, exciting opportunities, and the chance to make a real impact.
Role Purpose
At Ernest Doe, we pride ourselves on fostering a hardworking, driven, and positive team culture. As a
Construction Service Technician
, you will be part of a dedicated group that uses cutting-edge technology, including the latest laptop diagnostics and telemetry systems, to maintain and repair construction machinery sold by our sales department.
You'll work with leading brands such as Hyundai, Thwaites, Bomag, and more, supported by direct access to manufacturers, hands-on training, and an experienced team that thrives on innovation and excellence.
Essential Skills/Experience
* In-depth knowledge of or experience in the Construction or Agricultural industry (advantageous).
* Skilled in diagnosing hydraulic and electrical faults using advanced software tools and delivering high-quality repairs on chargeable, warrantable, or internal jobs.
* Comfortable handling and lifting heavy machinery, with the ability to use special tools when required.
* A proactive team player who can also excel independently.
* Excellent communication and customer service skills, vital for this client-facing role.
* Proficient in computer usage, particularly diagnostic software.
* A full, clean driver's license.
* Self-motivated, reliable, and capable of working under pressure to meet customer demands, including long hours and weekend cover (on a rota)
What We Offer
As part of our team, you'll enjoy:
* A collaborative and forward-thinking workplace that embraces modern technology.
* Access to the latest diagnostic systems and training to develop your expertise.
* A culture of dedication and pride in delivering outstanding service and solutions.
Join Ernest Doe and become part of a thriving, innovative team driving success in the construction industry with dedication, advanced technology, and a passion for delivering excellence.
Additional Information
* Start Date: Immediate (subject to notice period)
* Hours: 39 hours per week: Monday to Thursday, 8am to 5pm, Friday, 8am to 4pm (1-hour unpaid lunch). Overtime paid at time and a half (Monday-Friday) or double time (Sundays/Bank Holidays).
* Salary: Competitive, dependent on experience, with a company vehicle and mobile phone provided
* Benefits: 32 days annual leave, including bank holidays. Company Sick Pay Scheme (after 6 months). Workplace Pension Scheme (after 3 months). Employee Referral Bonus Scheme. Winter Flu Jab Service. Car Tyre Discount. Staff Discount in Country Stores. Death in Service Cover (2x salary).