Join to apply for the ICT Support Analyst role at NHS Ayrshire & Arran
Join to apply for the ICT Support Analyst role at NHS Ayrshire & Arran
Full Time: 37 Hours per week
Edinburgh/Glasgow: More Information Below
The purpose of Healthcare Improvement Scotland (HIS) is to enable the people of Scotland to experience the best quality of health and social care. We are the national health board with responsibility for driving improvement in the safety and quality of health and social care for all people in Scotland.
ICT Support Analyst (Ref: 219373)
Band 5 (£33,247 - £41,424)
Permanent Contract
Full Time: 37 Hours per week
Edinburgh/Glasgow: More Information Below
The purpose of Healthcare Improvement Scotland (HIS) is to enable the people of Scotland to experience the best quality of health and social care. We are the national health board with responsibility for driving improvement in the safety and quality of health and social care for all people in Scotland.
We have set out an ambitious and exciting Digital work programme for 2025/26 focused on our Information and Communication Technology (ICT) architecture, digital transformation and our staff capacity and capability. This is an exciting time to join the Digital Services Group (DSG) and support us in achieving our future vision.
We are looking for an ICT Support Analyst to join our small, but highly talented and growing team to provide first and second line ICT support.
Do you thrive solving technical problems with laptops, mobile phones, tablets, the evergreen M365/Office365 environment and bespoke software?
* Would you enjoy working in a small, multi-disciplinary team providing all the ICT support across a diverse organisation?
* Do you want to play a key role in the development, installation, testing and maintenance of all software information systems, desktop PCs, laptops, mobile phones, tablets and other IT solutions in use?
* Do you enjoy working at pace and being adaptive to an ever-changing environment?
* Working in the ICT Team in DSG, you will have the opportunity to provide expert ICT support to a diverse, multi-disciplinary healthcare organisation located across Scotland.
* Does this sound like you?
What We Like To See
ICT Support Analysts offer a broad range of skills and experience, if you can offer some or all of these, we would like you to apply:
* Proven experience in the support of ICT hardware and software
* Knowledge of current Windows operating systems and the M365/Office365 environment
* Up-to-date and relevant knowledge of developments in both hardware and software
* Ability to work collaboratively with a multi-disciplinary team
* An effective communicator knowing how to make complex technical information and language simple for a diverse, multidisciplinary workforce (both verbally and in writing)
* Good organisational skills, the ability to work as part of a team and on your own initiative, to organise and prioritise your workload and to meet strict deadlines
Benefits Which Matter
You can enjoy an extensive range of NHS benefits including:
* Life-work balance - with opportunities for flexible working and remote working
* Generous NHS pension scheme
* Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
* Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
* NHS discounts and more
Diversity and Inclusion
Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.
We are focused on hiring the very best talent available and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome. As a Disability Confident employer, we will be happy to discuss any reasonable adjustments candidates may require to support them in the application process.
Location
Although our staff currently work in a hybrid manner between home and office, as this is an ICT support role, there is a requirement to attend our Edinburgh office on a weekly basis and occasionally travel to Glasgow and our data centre in Livingston.
If you are considering applying and feel it would be helpful to discuss this initially, please contact andrew.mersey@nhs.scot
Closing Date: Sunday 13th July at midnight
Interviews are expected to take place on 12th/13th August.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Hospitals and Health Care
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