Network Operations Engineer | Marlow (Hybrid) | £40,000 - £45,000
Peaple Talent is partnering with an innovative and fast-growing telecoms organisation that is passionate about delivering secure, high-performing network solutions and exceptional customer service. This is an exciting opportunity to join a business that is investing heavily in its people, technology, and operational excellence.
We’re looking for a skilled Tier 2 Network Opoerations Engineer with Fortinet experience who thrives in fast-paced environments and enjoys troubleshooting complex network issues, supporting critical infrastructure, and driving operational performance across telecoms environments.
What You’ll Bring
* 3+ years’ experience within a NOC or network engineering role, ideally in the telecoms sector
* Hands-on experience supporting and troubleshooting Fortinet solutions in live production environments
* Strong understanding of networking protocols including TCP/IP, BGP, OSPF, VLANs, NAT, and IPSec/SSL VPNs
* Experience configuring and supporting SD-WAN deployments and secure network environments
* Ability to manage escalated incidents and troubleshoot complex routing, switching, firewall, and VPN issues
* Experience working with FortiGate, FortiAnalyzer, FortiManager, FortiAP, and FortiSwitch technologies
* Familiarity with telecom network architectures including MPLS and broadband technologies
* Knowledge of network monitoring tools such as SolarWinds or similar platforms
* Strong communication skills with the ability to provide clear technical updates to both technical and non-technical stakeholders
* Ability to work collaboratively across support, engineering, and third-party teams in a 24/7 operational environment
Nice to Have
* Fortinet Certified Professional (FCP) certifications or legacy NSE qualifications
* Networking certifications such as CCNA, CCNP, or CompTIA Network+
* Experience working with telecom carriers and external vendors
* Exposure to Tier 3 escalation processes and advanced troubleshooting environments
* Experience contributing to SOPs, operational documentation, and continuous improvement initiatives
* Understanding of firmware upgrades, system backups, and proactive maintenance activities
* Passion for mentoring junior engineers and contributing to high-performing support teams
What’s in It for You
* Private healthcare and life assurance
* 25 days annual leave plus holiday buy and rollover scheme
* Wellbeing and financial support programmes
* Career progression and development opportunities
* Social engagement activities and collaborative team culture
* Opportunity to work within a business that values innovation, accountability, and continuous improvement
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