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Healthcare Support Worker - SDEC
The closing date is 28 July 2025
The Medical Same Day Emergency Care (SDEC) is an established service delivering care to suitable emergency medical patients.
The main aim of the service is to rapidly assess, diagnose and treat emergency medical patients within the same day, improving their patient journey and increasing bed capacity and patient flow within the hospital. At present we discharge up to 80% of the patients through medical SDEC, they may require further treatment, however this is achieved by patients returning the following day and therefore not requiring a hospital stay.
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Job responsibilities
To work in partnership with the Registered Nurses and MDT in delivering care to patients
* On-going care and observation of patients on department
* Organise and assist in the transfer of patients for diagnostics and or in patient ward moves
* Perform clinical observations, document and report to RN.
* Perform venepuncture and cannulation
* Wound care
* Perform ECGs
* Fluid balance monitoring, documenting and reporting
* Document care using Trust approved care plansMeet the holistic needs of the patient and escalates appropriately.
Person Specification
Qualifications
* Completion of a competency-based workbook
* Good standard of numeracy and literacy
* Short courses to undertake patient and clinical care duties
Experience
* Ability to adapt and learn in a health care environment
* Previous band 2 experience of working within a care environment/NHS
* Experience of working as part of a multidisciplinary team
* Experience of working with the public
* Basic food handling
* Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc
* Ability to communicate clearly and effectively (to understand and be understood)
* Ability to follow clear instruction and feed back to senior staff.
* Ability to work as part of a team, as well as on own initiative.
* Wound Care skills and experience
* IT literate
* Willingness to complete Venepuncture and Cannulation as this will be an important part of this role.
* ECG Competency or willingness to learn.
* Working knowledge of Ecamis, EPR, EOBS, ENA
* Venepuncture and cannulation
Knowledge
* An understanding around basic patient care
* Understanding of the importance of the promotion of health and well-being
* Knowledge of care and related procedures, clinical observations, relevant legislation
Personal Attributes
* Ability to work both independently and as part of a team
* Open and approachable
* Motivated
* Positive and flexible approach
* Understands limits of own responsibility
* Willingness to learn new skills
Other Requirments specific to role
* Professional appearance
* Tactful and polite
* Ability to communicate with all levels of staff
* Ability to exchange factual information accurately
* Ability to deal with sensitive situations
* Patient and calm
Language Requirement
* Able to speak English as necessary to undertake the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Dorset NHS Foundation Trust
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