We are recruiting for an SC Cleared IT Engineer for a leading IT service provider based in High Wycombe. Please not you must have active SC Clearance and a manual driving license for this role. Responsibilities Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of ‘in Warranty kit’ and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Highlight potential issues with service/potential service improvements to their Team Leader Follow any agreed processes and procedures either from the Authority (site regulations etc) or the companies ownExperience: Basic IT knowledge Great Customer facing skills / can do attitude Organised SC Cleared Manual Driving License ServiceNow Knowledge (ideal not essential) 90% of role will be travelling around the area (hub/spoke model) handing out End user devices/peripheralsThis is an umbrella contract, the role is Inside IR35...