At DFS, we're all about great people and brilliant customer experiences. Right now, were on the lookout for an enthusiastic and experienced Assistant CRM Manager to join our team on a 12-month maternity cover contract. This is a key role where youll support the planning and delivery of personalised and impactful communications to our customers and prospects, making a difference at every stage of their DFS journey. Youll work across a range of direct-to-customer channels including email, SMS and direct mail - developing data-driven roadmaps, delivering successful campaigns, and collaborating with teams across the business (and beyond) to bring our communications to life. So, if you love CRM, thrive on variety, and have a passion for putting the customer first, this could be the role for you. About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home and thats just what we do at DFS. Were the leading sofa retail specialist in the UK, helping people find a comfy seat on great quality sofas since 1969.