Partnerships & Community Manager
£45k–£55k base + bonus | London (hybrid) | High-growth hospitality tech
This is an opportunity to join one of the most exciting emerging businesses in hospitality tech a company helping restaurants improve staff earnings, engagement, and retention through a product that naturally sits within the wider hospitality tech ecosystem.
The business is now entering a major growth phase:
📈 Record-breaking month-on-month growth
🎙️ New podcast launch driving strong industry visibility and inbound
💰 Recent investment secured to accelerate scaling plans
As they scale, partnerships are becoming one of the most important growth levers in the business.....This is where you come in.
⚠️ Important: This is NOT a new business sales role
This is not a traditional outbound sales or cold-calling position.
They are specifically looking for someone who has worked in a genuine Partnerships, Ecosystem, Community, or Strategic Alliances role — ideally within hospitality tech, payments, fintech, workforce management, or employee benefits.
The ideal person understands how to build long-term strategic relationships that create:
* Consistent inbound opportunities
* Warm introductions and referrals
* Brand credibility within an ecosystem
* Joint go-to-market opportunities
* Mutually beneficial commercial partnerships
This role is about creating influence, visibility, and strategic growth through relationships — not hitting outbound activity KPIs.
🚀 The Role
You’ll be responsible for building and activating strategic partnerships across the hospitality ecosystem.
This could include relationships with:
* POS providers
* Payments platforms
* Workforce management tools
* Employee benefits platforms
* Hospitality operators and groups
* Industry communities and networks
You’ll work closely with founders and leadership to turn partnerships into a scalable acquisition and brand channel.
🤝 What you’ll actually be doing
* Identifying and securing strategic partnerships across hospitality tech
* Building relationships with businesses such as Sona, Toast, PayCaptain, and adjacent platforms
* Creating partnerships that drive inbound pipeline and commercial opportunities
* Launching joint events, campaigns, webinars, podcasts, and co-marketing initiatives
* Building referral and ecosystem partnerships that generate long-term value
* Managing and growing partner relationships over time
* Representing the business externally across events, networking sessions, and industry meet-ups
* Becoming a recognised and credible face within the hospitality tech space
🌐 This is a highly visible role
This role suits someone who is naturally confident in social and networking environments.
You should enjoy:
* Attending hospitality and tech events
* Working a room and building relationships naturally
* Speaking with founders, operators, and commercial leaders
* Creating genuine industry connections
* Building visibility through LinkedIn and community engagement
They want someone who can become well-known within the hospitality ecosystem.
🎯 What they’re looking for
Experience in:
* Partnerships
* Strategic alliances
* Ecosystem growth
* Community partnerships
* Channel or referral partnerships
Ideally from:
* Hospitality tech
* Payments
* Fintech
* Employee benefits
* Workforce management
* HR tech
You’ll likely be someone who:
* Has built partnerships that generated real inbound pipeline or revenue
* Understands how to structure mutually beneficial partnerships
* Knows how to open doors through relationships rather than cold outbound
* Is commercially minded without feeling like a “sales rep”
* Is proactive, relationship-led, and highly personable
* Thrives in fast-moving startup/scale-up environments
💡 What “good” looks like
* You’ve previously built partnerships that materially impacted growth
* You understand how ecosystem relationships translate into revenue
* You know how to create momentum through networking and visibility
* You’re credible, connected, and confident externally
* You think long-term and understand partnership value creation
⚡ Why this role
* Join a business with genuine momentum and backing
* Shape and own the partnerships function
* Work directly with founders and senior leadership
* Become a key figure within the hospitality tech ecosystem
* Play a direct role in company growth and market positioning
* Huge opportunity to grow with the business as they scale
🎁 Benefits & Perks
* £45k–£55k base salary + yearly bonus
* Hybrid working with a London Paddington office base
* 28 days holiday + bank holidays
* Monthly team off-sites, socials, dinners, and events
* Monthly allowance to dine at partner restaurants
* Strong visibility and personal brand culture
* Up to £1,000 per quarter bonus based on LinkedIn visibility and content performance ...the business highly values employees building their personal brand within hospitality tech.