When Anita Roddick founded The Body Shop in 1976, she had a vision of business as a force for good. Over 40 years later, The Body Shop remains a pioneering cruelty‑free beauty brand that empowers people and enriches our planet.
Your role in a nutshell
As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More About The Role
* Learn and understand our products – packed with natural ingredients sourced ethically through Community Trade programmes.
* Learn customers’ needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good.
* Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.
What We Look For
* Interest in connecting with customers to drive engagement.
* Open availability for evening, weekend, and holiday shifts.
What We Offer
* Comprehensive onboarding in your new position.
* Training hours for you & your team as needed.
* A 50% discount on regular product & 30% on gifts.
* Freebies – when we launch new products, we want our teams to be the first to fall in love with them.
* Volunteer time to support causes that matter to you.
* Opportunity to connect with Community Partners to drive local activism.
* Uniform – we provide a classic green apron; wear what makes you feel good.
* Opportunities to grow within the brand.
* Encouragement & support to be exactly who you are – employees can join any/all our Inclusion & Belonging Networks.
Talent Drivers
* Collaborative skills.
* Personal conduct.
* Commerciality.
* Purpose.
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