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Client relationship manager - commercial real estate

Boston
Cummings Properties
Client relationship manager
Posted: 22h ago
Offer description

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Ready to break free from the desk and dive into the fast-paced world of commercial real estate? If you’ve got experience in client relations, property management, commercial leasing, or business-to-business sales – or a keen interest in these areas – we’d like to hear from you.

As a Client Relationship Manager at Cummings Properties in our Woburn office, no two days will be the same. You’ll connect with a diverse range of clients—from international corporations to local entrepreneurs—and develop long-lasting relationships built on trust. Your role will be that of a strategic partner, working alongside key decision-makers to ensure satisfaction while identifying new growth opportunities.

Cummings Properties is a stable, well-established company, offering extensive in-house resources such as design, construction, and property management. You’ll collaborate with a broad range of talented professionals to deliver exceptional service and meet clients’ needs.

This is a self-directed role, so you’ll have the independence to manage your time, but you’ll also be part of a supportive team. Here’s a look at what a typical day might entail:

* Meeting with clients to get to know their business goals, understand their expansion or leasing needs and identify the perfect commercial real estate space.
* Collaborating with our design team to oversee space build-outs and ensure all client requirements are met.
* Addressing facility issues, managing maintenance, and troubleshooting to ensure smooth operations.
* Negotiating lease terms and renewals, balancing client satisfaction with company goals for profitability.

While commercial real estate experience isn’t required, to thrive in this role you’ll need the following:

* At least five years of business-to-business experience
* Excellent verbal and written communication skills
* Negotiation experience in any industry
* Ability to manage multiple projects simultaneously
* A problem-solving mindset, especially for facility maintenance and ensuring tenant satisfaction
* Drive, emotional intelligence, and persistence—along with a strong work ethic and enthusiasm for client success

If you’re looking for a role that offers both independence and collaboration, with a variety of tasks and the chance to make a real impact, we’d like to talk to you!

In addition to unlimited career growth potential, we offer a comprehensive compensation and benefits package that includes:

* Medical, dental, vision, life, and disability insurance
* Cummings Properties Employee Ownership Trust
* Competitive base salary and unlimited bonuses for completed sales
* Paid holidays, vacation, sick, and personal time
* Retirement savings plan with a generous company match

NOTE: This is a 100% onsite role, not a remote or hybrid position.

About Cummings Properties

Founded in 1970, Cummings is one of the region’s largest commercial real estate and property management firms, with a portfolio of 11 million SF of property across 11 communities north and west of Boston.

Cummings Properties has a strong commitment to giving back, with the majority of its buildings owned by the Cummings Foundation, which directs rental profits to local nonprofit organizations in greater Boston. Learn more about our mission at www.cummings.com/about/giving-back.

Interested applicants are encouraged to send a cover letter, resume, and salary expectations to hiring@cummings.com. Cummings Properties is an Equal Opportunity Employer.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Business Development, Customer Service, and General Business
* Industries

Business Consulting and Services and Leasing Non-residential Real Estate

Referrals increase your chances of interviewing at Cummings Properties by 2x


Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

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