* A highly motivated & technical DMS Applications Analyst required.
* Support imanage Business As Usual (BAU), IP software applications,
About Our Client
The company is a prominent large organisation in the professional services sector. With a global presence and a stellar reputation, the firm is committed to providing first-rate services to its clients and fostering a supportive, collaborative work environment for its employees.
Job Description
* Provide second and third-line support for iManage, including administration, configuration, and issue resolution.
* Monitor application performance and work with vendors and IT teams to troubleshoot and resolve issues.
* Support document management processes, version control, metadata, and filing practices.
* Ensure consistent delivery of BAU services, including patching, upgrades, system monitoring, and documentation.
* Assist with iManage on boarding and off boarding processes for staff.
* Liaise with business professionals to gather application feedback and translate needs into actionable system enhancements.
* Act as a point of contact between business users and vendors for application issues or improvements
* Collaborate on projects involving AI tools (e.g., document and process automation applications).
* Assist in the evaluation and implementation of AI-powered applications.
* Support the integration of AI features into existing systems, ensuring data integrity and user adoption.
The Successful Applicant
The successful candidate will have:
* On Premise DMS Experience essential.
* Work 10 Desktop Client, previous versions an advantage.
* Experience with 3rd Party Workspace Generation tools and an understanding on how the underlying data to drive these jobs is obtained.
* Experience with 3rd Party Document Import Tools for scheduled document imports and custom imports e.g. To facilitate new client data or personnel on boarding.
* iManage Control Centre configuration and administration.
* Support and troubleshooting of iManage Client, Server, and 3rd Party toolsets, both remotely and in person.
* Experience of performing in-place upgrades of iManage Server Components and 3rd Party toolsets.
* iManage Work REST API knowledge
* Ability to patch Microsoft Servers and bring services back on-line.
* Understanding of Active Directory, Group Policy, and MS Entra ID.
* Ability to write and optimise complex SQL queries and scripts.
* Proficient in developing T-SQL (Transact-SQL) for data manipulation and reporting.
* Experience with stored procedures, functions, and triggers.
* Experience of iManage Cloud and migrating to iManage Cloud an advantage
* Knowledge of database security best practices and user access controls.
* Proficient in using SQL Server Management Studio (SSMS) and other tools for database troubleshooting.
* Proficient in PowerShell scripting to automate complex administrative tasks and workflows and knowledge of executing scripts against REST APIs in a secure manner
What's on Offer
Daily rate or FTC opportunity
12 Month Contract
Hybrid 2 days a week in Birmingham
Immediate start
Apply now!
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