Overview
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you. This is more than just a store job.
Responsibilities
* You’ll be the friendly face of Toolstation, helping customers find what they need, and you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves.
* Be prepared to roll up your sleeves in a busy environment; you may work in hot summers and chilly winters.
* Handle deliveries, unpack stock, keep the store clean, and prepare orders.
* Provide outstanding service: chat with customers and stay efficient during busy times to ensure a great experience.
* Ask the right questions and show genuine interest in customers\' projects so you can help them get what they need.
* Be proactive: promote Toolstation Club and Trade Accounts and sign customers up to enjoy great deals and competitive prices.
What you’ll bring
* A warm, friendly personality to help maintain high store standards and create a welcoming workplace.
* Reliability: be there when we need you. Flexibility, commitment, and support for customers and the team are key.
* Your best self: bring energy, enthusiasm, and let your personality shine.
Career development
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or opportunities within the wider Travis Perkins Group. We’ll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
* 22 days holiday + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme and cycle to work program
* Save and buy as you earn options
* 20% discount across all Travis Perkins companies
* Health and wellbeing support with Aviva Digicare
* Financial education, support, and recognition awards
* Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK\'s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
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