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About the Company
Anns Home Care is recruiting a Full-time, as and when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will be responsible for monitoring the quality of care provided to clients in their own homes, ensuring high standards are maintained. Flexibility to work unsociable hours is required.
Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are central to our operations, providing frontline care to elderly and vulnerable individuals, helping them maintain independence.
How to Apply
If interested, please call Kelly or apply now. We will contact you if you meet our requirements.
Key Requirements
1. Minimum of 3 years experience in healthcare
2. Educated to NVQ Level 2
3. Access to a car and a full driving license
4. Excellent organizational and time management skills
5. Strong communication and interpersonal skills
6. Ability to work independently and meet tight deadlines
7. Empathy and understanding towards clients and their families
8. Leadership, support, and supervision skills
Key Tasks and Duties
1. Maintain high standards of care, professionalism, and presentation by example
2. Participate in and supervise care delivery to meet clients' physical, social, intellectual, and emotional needs, respecting dignity, choice, and independence
3. Promote best practices through spot checks and staff supervisions
4. Monitor the quality of care provided to clients
5. Prepare, implement, review, and update client care plans
6. Maintain confidentiality at all times
7. Uphold professional standards among carers and promote company values
8. Keep accurate and confidential records as per company policy
9. Conduct risk assessments in clients' homes annually and as needed
10. Assist in the implementation of new care packages, ensuring timely placement and staff introduction
11. Support the induction and training of new care workers
12. Provide reports on complaints, accidents, and incidents
13. Assist in rota management and support scheduling activities
14. Participate in the company's Quality Control program
15. Undertake shift cover activities as required
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