Are you ready to embark on
an exciting journey with one of London's most prestigious hotel chains? At
Firmdale Hotels, we take pride in providing unparalleled hospitality
experiences, where every guest is welcomed into a world of elegance, comfort,
and style.
Joining our team as a Room
Attendant means becoming part of a dynamic and highly successful family, where
your dedication and passion for excellence are truly valued. At Knightsbridge
Hotel, you will find yourself immersed in an environment where no two days are
the same, as you care for our uniquely styled rooms, ensuring they maintain the
impeccable standard our guests expect.
Responsibilities:
* Clean and maintain guest rooms to perfection,
reflecting our commitment to excellence in hospitality.
* Pay meticulous attention to detail, ensuring
that every aspect of the room is pristine and inviting.
* Collaborate closely with fellow team members
to uphold our standards of service and exceed guest expectations.
* Embrace the opportunity to work in an
environment where each room presents a new and exciting challenge,
showcasing your adaptability and creativity.
* Demonstrate a passion for providing
exceptional customer service, enriching the guest experience with every
interaction.
What you Need:
* Ability to thrive in a fast-paced environment,
delivering outstanding results under pressure.
* Exemplary attention to detail, ensuring no
aspect of cleanliness or presentation is overlooked.
* Genuine enthusiasm for delivering exceptional
customer service, going above and beyond to exceed guest expectations.
* Strong organisational and communication
skills, essential for seamless collaboration within our team.
* A collaborative spirit and a dedication to
working effectively within a team environment.
What
We Offer:
* Competitive annual salary of £29,600, plus service charge.
* Access to Stream our
financial wellbeing app. Stream your accrued earnings before pay day,
benefit from everyday savings and real time financial coaching.
* Health cash
plan (including contributions towards dental, optical, alternative
and complementary therapies)
* Discounted cinema tickets,
gym membership, travel, retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme for
recommending top talent
* Flexible scheduling without
split shifts
* Dry cleaning service for
work attire and discounted personal dry cleaning
* Enhanced holiday allowance
based on length of service
* Season ticket loan for
convenient commuting
* Ongoing training,
professional development, and fully funded English lessons
* Regular social events, team
activities, and fitness sessions
* Benefits like cycle to work
scheme and annual long service awards
* One allocated paid day per
year for volunteering work
* Exclusive discounts at Design
Hotels, staff sales, spa discounts, and product perks
* And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.
We are delighted to have been recognised by the
hospitality and travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:
* Proud winners of
The Times Best Places to Work for both 2024 and 2025
* The Kings Award for Enterprise 2024 for
outstanding contribution to International Trade
* Manager of the Year – Helle Jensen –
Cateys 2024
* Food & Beverage Manager of the
Year - Pedro Paulo - Hotel Cateys 2024
* Hotel Chef of the Year Finalist - Jamie
Atkinson - Hotel Cateys 2024
* Haymarket Hotel & The Soho Hotel –
One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
* Covent Garden Hotel – One AA Rosette for
Culinary Excellence 2025
* Dorset Square Hotel – AA Breakfast Award
2025
* Ham Yard Hotel, Covent Garden Hotel and
Haymarket Hotel – Two Michelin Keys 2024
* Charlotte Street Hotel, The Soho Hotel,
Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
* Ham Yard Hotel - two AA Rosettes for
Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
Breakfast Award
* Dorset Square Hotel – One AA Rosette for
Culinary Excellence, The Potting Shed, 2024
* Warren Street Hotel - Travel &
Leisure ‘IT List’ best hotels in the world
* Whitby Hotel, Crosby Street and Warren
Street - Michelin keys
* Number Sixteen - Best Boutique Hotels in
London, The Times, 2024.
You can see a full list of our awards and accolades
here: https://www.firmdalehotels.com/b/awards-accolades/
At Firmdale
Hotels, we take pride in our commitment to excellence and our dedication to
creating unforgettable experiences for our guests. If you are ready to embark
on a rewarding journey with a team that values passion, innovation, and
excellence, we invite you to apply for the role.
Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.
In line with the Asylum and Immigration Act 1996, we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage