THIS IS AN ENTRY LEVEL POSITION INTENDED FOR A RECENT SCHOOL OR COLLEGE LEAVER LOOKING TO START IN THE WORLD OF WORK. \n \n\uD83D\uDD39Have you recently left school? \n \n\uD83D\uDD39Are you interested in starting a career in Administration? \n \n\uD83D\uDD39Do you want to earn money while you learn on the job and work towards a Level 6 Business and Administration SVQ? \n\nA friendly and progressive GP Practice with a reputation for excellent person-centred care and innovated working are delighted to be expanding their administration team and require a Receptionist/Administration Apprentice to work on a rotational full time basis (early, middle and late shifts, exact times will vary due to contracted hours) but these will be between the hours of 7.30am-6pm Monday to Friday. They are looking for someone who is enthusiastic, forward thinking, highly motivated, that will fit well into their team and will work hard to provide an excellent person-centred care administrative service to their patients and GPs. \n\n This is a well-established and respected Medical Practice, consisting of approximately 8,000 patients within easy commute from the centre of Edinburgh and surrounding areas with good road and rail links providing easy access to the Practice and its many local amenities. \n\nThis is an exciting, varied and fast paced role with tasks including reception and telephone cover, prescription administration, patient record summarising, audio typing, document workflow management, dealing with medical reports etc. \n\nResponsibilities include: \n\uD83D\uDD38Processing requests for appointments and prescription requests \n\uD83D\uDD38Answering incoming phone calls, transferring calls or dealing with the callers request appropriately \n\uD83D\uDD38Effectively signposting patients to the appropriate healthcare professional depending on the presenting condition \n\uD83D\uDD38Initiating contact with and responding to, requests from patients, team members and external agencies \n\uD83D\uDD38Administration of patient records \n\uD83D\uDD38Inputting data into the patientâs healthcare records as necessary \n\uD83D\uDD38Managing all queries as necessary in an efficient manner \n\uD83D\uDD38Carrying out system searches as requested \n\uD83D\uDD38Maintaining a clean, tidy, effective working area at all times \n\uD83D\uDD38Monitoring and maintaining the reception area and notice boards \n\uD83D\uDD38Supporting all clinical staff with general tasks as requested \n\uD83D\uDD38Monitoring of stationery supplies \n\uD83D\uDD38Contribute ideas and suggestions to the smooth running of the reception and administrative functions Along with the duties in your role, you will undertake a Level 6 SVQ in Business and Administration and will be supported throughout. \uD83D\uDD39National 5 qualifications- particularly in English, Mathematics and Business and Administration- desirable but not essential \n\uD83D\uDD39Proficient user of Microsoft Office Packages\n\uD83D\uDD39Good communication and interpersonal skills are important \n\uD83D\uDD39Previous customer service experience is desirable \n\uD83D\uDD39Enthusiasm and a 'can do' attitude is key- you should be willing to learn and work hard \n\uD83D\uDD39Ability to work well as part of a team \n\uD83D\uDD39Time management is key- you will be part of a busy GP Practice team and will have to manage your time between your duties and your SVQ work \n\uD83D\uDD39Ability to maintain confidentiality when working with sensitive information \n