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Key Account Manager - Nelson, Lancashire
Overview
This is an exciting opportunity for a Key Account Manager to join our team at Wellocks. As a Key Account Manager, you will deliver exceptional customer management and maximise business growth. Working closely with external customers and internal stakeholders to build partnerships and ensure the business maximises the commercial offering and provides a best in class customer experience.
What You Will Do
* Manage and develop strong partnerships with Key Account customers
* Deliver new business growth in line with business strategy and KPIs
* Completion of new customer tenders in line with set critical paths and submission dates
* Plan and lead in regular review meetings, visits with customers and their sites
* Negotiate trading terms, pricing and basket opportunities
* Address customers’ day to day needs and concerns as quickly and effectively as possible
* Develop and maintain strong working relationships both internally and externally to enable effective and timely deliverables
* Lead in the management of customer focused projects such as menu changes and seasonal forecasting both with customers and internal stakeholders
* Support in the implementation of the Wellocks commercial strategy
* Delivery of key KPIs (including margin, sales, average order value)
* Work with the Commercial Analyst to review and communicate price changes and updates according to the pricing calendar
* Support in the continuous review and improvement of commercial processes
* Travel as required to attend regular customer meetings and reviews, visit customer sites to build relationships with their teams, attend industry events and represent the company at trade shows
What You Will Need
* Demonstrable experience in an account manager role, ideally within the food industry (foodservice or hospitality)
* Proactive, solution and results driven
* Highly organised with strong attention to detail
* Passion for food and produce
* Owner mentality with experience of continuous improvement and implementing process change
* Proven track record of success aligned to business strategy and KPIs, with focus on new business development
* Analytical and proficient in Microsoft Office including Excel
* Strong numerical skills (including pricing and analysis)
Benefits
* Fancy volunteering? One day off per year to participate in volunteering
* Generous discounts on our products
* Cycle to Work Scheme with discounted bikes and cycling equipment
* Donate through pay to a charity of your choice (pre-tax deduction supports more charitable impact)
* Holiday Purchase Scheme to buy up to one extra week of annual leave
* Employee assistance services for financial, health and wellbeing support
* Free meals for staff from time to time
About Us
Wellocks is a leading UK food distributor in the hospitality industry, providing fruit, vegetables, dairy, eggs, poultry, meat, store cupboard essentials and more. We also offer pre-prepared veg and freshly-made pasta as part of our service. Since 1961 we have grown from potatoes to supplying over 1,200 restaurant kitchens nationwide. We are part of the William Jackson Food Group, a family-owned food business including Abel & Cole, Jacksons Bakery and Belazu.
We value diversity and inclusion and strive to create a workplace where everyone can be themselves, feel respected, and develop their talents. All colleagues are expected to contribute to a workplace free from discrimination, harassment and bullying.
Additional Information
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Food and Beverage Manufacturing
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