Role: Junior EUS Device Management Analyst At Investec, our EUS Device Management team delivers essential IT services across the business. We're looking for a proactive and detail-oriented junior to join this well-established Device Management team. This is a fast-paced role with plenty of learning opportunities. You'll gain exposure to a broad set of tasks, with one day you might be supporting the Walk-In Centre and the next performing desk visits. No two days are the same, and you'll be encouraged to learn quickly and develop a strong attention to detail. What will you be doing?
Responsibilities
* Assist with new joiner onboarding and offboarding processes
* Track and manage IT assets (laptops, MacBooks, mobiles, iPads)
* Support procurement activities and maintain procurement records
* Aid in laptop builds and configuration
* Manage mobile phone contracts and device allocation
* Support print services and office equipment management
* Perform desk setups, moves, and related activities
* Provide support at the Walk-In Centre
* Deliver "White Glove" service to internal customers as required
* Maintain accurate asset records and contribute to process improvements
* Collaborate with the ITS team and other stakeholders to ensure smooth operations
Qualifications
* Quick learner with strong attention to detail
* Organised with a practical, can‑do attitude
* Good communication skills and a customer‑service mindset
* Willingness to perform a variety of tasks and adapt to changing priorities
* Basic IT literacy; comfortable working with assets, inventories, and documentation
* Team player who can work across different locations and teams
Nice‑to‑have
* Prior experience in IT asset management, procurement, or device support
* Exposure to desk moves, onboarding/offboarding, or walk‑in service desks
* Interest in IT service delivery and operations
* Familiarity with asset tracking systems or basic ticketing tools
* Open to travelling to regional offices from time to time where required
Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work. Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.
Benefits
* Pension
* Private Medical Cover
* Virtual GP
* Gym Discounts
* Psychologist Service
* Annual Leave
* Life Assurance
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