The Liberty Recruitment Group is excited to be working in partnership with a National Law firm who are looking for a Service Desk Analyst to provide an extra pair of hands for an initial 6-week period, during a busy time for the team, based onsite Monday to Friday at their Eastleigh office.
Youll be working as part of a talented Support team providing telephone, email and face-to-face support to around 600 users across 5 locations.
Your key responsibilities will be:
* Supporting key business applications including email, phone, web browsers, Microsoft operating systems and Citrix Desktop
* Technical support for laptops, tablets, telephony, local servers, networks, cabling, printers and some office equipment, including scanners, photocopiers and video conferencing facilities
What theyre specifically looking for:
1. Previous experience in a similar Service Desk / Desktop Support role
2. Ideally experience within a professional services environment, a law firm would be beneficial, but not essential
3. Great communication and customer service skills