People and Culture Manager
The People & Culture Manager plays a critical role in driving OddBalls’ growth by fostering a values-led, people-first culture. Reporting into the CEO, this role is responsible for leading strategic cultural initiatives while managing the day-to-day HR operations. Acting as a trusted advisor, they will ensure compliance with employment law, embed strong people practices, and support the company in attracting, retaining, and developing top talent.
About the Company
Oddballs is one of the UK’s most vibrant and distinctive underwear brands, offering high quality underwear and associated products via its online marketplace and is currently one of the fastest growing e-com brands in the Northeast.
With over 300 sleek underwear designs, cutting-edge sportswear, and accessories that turn heads, we're the go-to brand for those who appreciate quality and style. But it's not just about looking sharp; it's about doing good too. We now donate to, support and make underwear for some brilliant charities – and have donated over £1 million since 2014.
In the sports arena, we've forged partnerships with the heavyweights - The British & Irish Lions, England Rugby, and a lineup of top-tier teams. We play hard, and we win big.
Key Responsibilities:
People & Organisational Development
* Drive the execution of the HR strategy aligned with OddBalls’ cultural vision and business growth plans.
* Work closely with the CEO, CFO and Operations Director on workforce planning and organisational structure.
* Support and coach managers in leadership development, communication, and team management.
* Promote and maintain a safe, inclusive, and supportive workplace in collaboration with our Mental Health initiative.
* Lead continuous improvement initiatives across the employee experience and organisational development.
Core HR Operations (Transactional HR)
* Oversee the full employee life cycle, including recruitment, onboarding, contracts, absence management, employee relations, and exit processes.
* Maintain and update the staff handbook, HR policies, and ensure full compliance with employment law and H&S regulations.
* Administer employee records, HR systems, and reporting processes efficiently.
* Conduct and manage probation reviews, appraisals, performance conversations, and disciplinary procedures when necessary.
* Deliver HR support for budgeting, headcount planning, and HR systems development.
* Provide quarterly HR reports (turnover, absence, engagement) to the Senior Leadership Team and Board.
Staff Engagement & Culture
* Embed company values through cultural initiatives, communication, and leadership alignment.
* Lead company-wide engagement strategies and initiatives to boost morale, communication, and collaboration.
* Coordinate team events and the Culture Committee, ensuring regular agenda-setting and staff involvement.
* Design and implement internal awards, recognition programs, and profile-raising opportunities that showcase OddBalls’ unique culture.
* Manage annual staff engagement surveys and translate findings into actionable insights.
Talent Acquisition & Development
* Manage end-to-end recruitment: job descriptions, advertising, screening, interviewing, and offers.
* Build employer branding campaigns in partnership with Marketing to promote OddBalls as a great place to work.
* Oversee and evolve onboarding and induction programmes for a seamless employee experience.
* Own and develop our graduate and internship programmes.
* Work with training providers to deliver a calendar of professional development that includes leadership and management training.
* Promote continuous learning and internal mobility across the team.
The successful candidates’ skills & qualifications
* A deep understanding of current people practices, change management and employment law and proven experience in applying this to a variety of situations in a growing.
* Equivalent experience to Chartered CIPD level.
* Ability to work well in a fast-paced environment.
* Outstanding communication and interpersonal skills to enable the candidate to establish credibility and articulate a clear vision and influence.
* Able to manage information and interpret and present high-quality written, oral and numerical information.
* Confident to build strong working relationships with stakeholders at all levels.
Our Values
Smile: OddBalls and smiling go hand-in-hand the perfect combination for a great working environment.
Family: We support each other to achieve their professional goals and include everyone.
Quality: We pride ourselves on the quality of our products and customer service. Join our league of dedicated professionals who are committed to excellence and innovation.
Cause: We raise awareness and money for charities in our own unique way to give back to the communities.
Equality Policy
Oddballs is an equal opportunities employer and actively supports Human Rights, and all Equality legislation. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success.
Salary and benefits
* £40k - £50k per annum (depending on experience)
* 24 Days annual leave plus bank holidays
OddBalls understands the importance of a balanced and fulfilling work life. That's why we offer a hybrid working model, allowing you to enjoy the flexibility of working from home one day per week.
Our commitment to work-life balance extends further with our "Early Finish Friday" policy, providing you with the opportunity to start your weekend early.
In addition to these flexible work arrangements, we believe in recognising and rewarding our team. Enjoy discounted products from our range, adding an extra perk to your overall package.
We also offer Biannual social/culture events, free onsite parking, cycle to work scheme, and an abundance of learning and development opportunities.
Place of work
This role is based at our office on the Tyne Tunnel Trading Estate in North Shields.
Hybrid – 1 day per week from home
Working hours
Full time, 37.5 hours per week
* 8.30 a.m. – 5.00 p.m. Monday – Thursday
* 8.30 a.m. – 2.00 p.m. on Fridays
Recruitment & interviews
We want everyone to feel supported and able to perform at their best when they join us for an interview. Please let us know if you require any reasonable adjustments to help make your recruitment experience with us more comfortable.
How to apply
* Please send your CV to Louise Weeks, People & Culture Manager at careers@myoddballs.com
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