30 Hours per week / 1-2 evenings Per Week
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Our client is seeking an experienced and motivated Hospitality / Venue Managerto lead and oversee day-to-day operations across their sports facility. This role is ideal for a dynamic leader with a strong background in retail, sales, or hospitality management who thrives in a fast-paced, customer-focused environment.
The successful candidate will demonstrate excellent leadership and communication skills, a hands-on management style, and the ability to drive team performance while maintaining high operational standards. Hospitality experience will be highly regarded, as the role involves regular interaction with a diverse range of customers and staff. Availability to work weekends and 12 evenings during the week is required.
Key Responsibilities
* Lead, motivate, and supervise team members to achieve performance targets and deliver exceptional customer service
* Oversee daily operations, ensuring efficient workflows and compliance with company policies
* Implement effective merchandising strategies to maximise product presentation and sales
* Develop and execute sales plans to meet or exceed business targets
* Create staff rosters, allocate tasks, and provide regular performance feedback
* Maintain clear and professional communication with staff, customers, and senior management
* Manage administrative tasks including reporting, stock control, and record keeping
* Ensure all health, safety, and organisational standards are met at all times
* Promote a positive workplace culture that encourages teamwork, development, and high morale
Skills & Experience
* 35 years experience in a supervisory or management role within retail or hospitality
* Proven leadership ability with a hands-on, people-focused approach xsngvjr
* Strong organisational and time management skills, with the ability to prioritise under pressure
* Excellent communication and interpersonal skills, including phone and customer engagement
* Experience in merchandising, sales management, and operational planning
* Sound administrative skills with strong attention to detail
* Ability to adapt quickly to changing priorities while managing multiple responsibilities
This position is ideal for a driven individual seeking a rewarding management role where they can make a meaningful contribution to team success and business growth.