Customer Services Professionals – Join Our Clients UK Operations Team! Are you a problem-solver with a passion for people? We’re looking for a Customer Services Agent to be the friendly, efficient voice for our customers and keep operations running smoothly. What You’ll Do Handle customer calls & emails with professionalism and empathy Process orders, returns, and track deliveries using CRM & internal systems Manage complaints, escalate when needed, and provide top-notch resolutions Collaborate with Sales, Marketing, Logistics & After-Sales teams Identify process improvements to keep our service smooth and efficient What You Bring Previous customer service experience CRM knowledge (SAP/Salesforce a plus) Strong communication skills, both written & verbal Knowledge of Consumer Rights & Distance Selling regulations Organized, self-motivated, and passionate about delivering excellent service Proficient in MS Office & data entry Why Join Be part of a dynamic UK Operations Team Opportunity to grow your career in a supportive environment Make a real difference for customers every day