Job overview
The EPR Business Intelligence & Reporting team is responsible for developing and maintaining reports and dashboards in our Epic EPR to support the development of effective workflows and management of clinical services through data-driven decision making.
This EPR Senior Configuration Analyst role is fast-paced and will require exceptional technical, organisational and planning skills, as well as the ability to collaborate effectively with members of other teams to produce high quality Business Intelligence products that meet the needs of our customers. You will have extensive experience in writing SQL and strong data visualisation skills balanced with a talent for delivering technical concepts to a wide range of audiences. A regular day consists of using SQL to create datasets and metrics, developing dashboards and responding to data-related questions from within the organisation. You will work closely with clinical and operational staff, analyse their processes, and set up detailed requirement specifications in order to design reports and dashboards to help them manage their services. As such, Epic certification in Cogito is required for this role.
Please note that this is a hybrid role, with a combination of remote and regular office-based working days. This is a 2-part interview process; shortlisted candidates will first be invited for an aptitude test, with a technical test and interview following this.
Main duties of the job
As an EPR Senior Configuration Analyst the post holder is responsible for:
• Assisting with the ongoing optimisation of the Trust’s electronic patient record (EPR) system within the Cogito Team
• Assisting with the ongoing end user training and support of the Trust’s end users; at times providing on-call support
• Utilising an Epic Cogito qualification to produce high quality reporting and analytical products for the Trust
• Configure the Business Intelligence and Reporting tools within the Epic system matching agreed workflows
• Analysing and suggesting ways to improve current workflows and working practices
• Assisting with routine Epic upgrades and testing of the systems to ensure it is safe, usable, secure and robust.
Working for our organisation
We are committed to recruiting the best person for the job through a fair, open and consistent process that is free from bias and discrimination.
We are working towards becoming an anti-racist organisation. This means creating a workplace where every colleague feels seen, heard and valued, and where racism in any form has no place. Our anti-racism commitment is backed by action through our Anti-Racism Statement and action plan, developed in collaboration with our REACH staff network.
We actively challenge discrimination, dismantle barriers and embed equity across all aspects of our workforce, including recruitment, progression and development. All applicants will receive equal consideration regardless of race, ethnicity, nationality, religion or belief, sexual orientation, gender identity, age, disability, health condition or employment history.
We particularly welcome applications from ethnically diverse communities, people with disabilities or long-term health conditions, and LGBTQ+ community members. We are proud to be a Disability Confident Employer, a member of the Business Disability Forum, and a Stonewall Diversity Champion.
Our staff networks, including REACH, PRIDE, ENABLED and Women’s Networks, are active and executive supported. These employee-led networks play a vital role in shaping an inclusive culture at GOSH and are open to all colleagues.
Together, we are building a culture where inclusion is not optional - it is essential.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Person specification
Our always values
Essential criteria
* GOSH Values
Experience/Knowledge
Essential criteria
* Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment
* Excellent knowledge and experience of SQL/SQL Servers (or similar), including advanced querying and report writing
* Previous NHS experience
* Knowledge of medical terminology
* Significant experience in the practical application of Epic’s Cogito BI Stack (Reporting Workbench Template, Radar Dashboard, SQL Metric and SlicerDicer Session Development)
* Highly skilled in interpreting and analysing complex information and presenting it using the most appropriate BI reporting tool
* Demonstrable experience of developing data visualisations
Desirable criteria
* Experience of supporting change management
* Understanding of Information Governance
Skills/Abilities
Essential criteria
* Excellent organisational and planning skills
* Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
* Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
* Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
* Ability to impart knowledge and/or present to others in a clear and concise manner
* Able to cope with unpredictable and intense situations
* Able to lead meetings, resolve conflicts, maintain issue lists and work to a project plan
* Able to work collaboratively with own team members as well as those in other application teams
Desirable criteria
* Confident in working with, negotiating with and motivating clinical staff, medical consultants and other senior managers
* Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
* Good analytical and project management skills
Academic / Professional qualifications / training
Essential criteria
* Educated to degree level or equivalent experience
* Maths and English GCSE grade C or above or equivalent qualification
* Post graduate qualification or equivalent relevant experience
* Continuing Professional Development
* Epic Certification
Desirable criteria
* IT qualification in MS office or equivalent experience
* PRINCE 2 Foundation level