Company Overview: Our client is an education-focused IT support provider with an aim to encourage teaching and learning through the confident use of technology. They provide a wide range of IT Support and Services for local schools. The role is for an Apprentice Onsite Support Technician, based in one of their secondary schools. Job Duties: * Log and resolve client issues. * Visit clients onsite to carry out range of IT support. * Provide technical support to clients and enable them to make full use of the services they offer. * Record and resolve faults wherever possible. * Undertake minor repairs to computers and accessories as appropriate. * Install new computer equipment and services, software, hardware and upgrades. Person Specification: * Our client is looking for a dynamic, enthusiastic and customer focused individual with a passion for IT, to work in a well-established, vibrant company offering opportunities for growth and development. * A degree of knowledge of desktop operating systems (Windows 7/8/10/11). * Knowledge of MS Office and Microsoft365. * Some hardware, software, printing, and networking troubleshooting skills would be an advantage, but not essential. * Good interpersonal skills and to be able to organise yourself and your time effectively. * A ‘can-do’ attitude and be willing to work as part of a team. * A full driving license and your own transport is essential due to travel between Raunds and Northampton. * GCSEs in Maths and English at level 4/C or above. The successful candidate will achieve a Level 3 Information Communication Technician qualification Salary: £15K per annum Hours: Monday - Friday between 9:00am-5:30pm Location: Based on-site at a secondary school in Raunds, with visits to the office at 28 Quarry Park Cl, Moulton Park Industrial Estate, Northampton NN3 6QB Benefits: Friendly office environment, Fuel paid each month at 30ppm, Christmas Meal for staff, Further advancement on completion of the apprenticeship Qualification Level 3 Information Communication Technician Apprentice