Availability Window
Days From time To time
Tue 09:00:00 18:00:00
Fri 06:30:00 15:30:00
Sat 06:30:00 15:30:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work — the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues, and communities, every day.
As a Shift Leader, you’ll:
* Work in a fast-paced retail environment, with lots of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
* Maintain a good understanding of how your store is performing, and assist managers in delivering actions that help improve the store’s operation
* Lead from the front and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries
* Making sure the store is always clean, tidy, and well-presented
* Supporting managers to coordinate seasonal, community, and charity events
* Contributing to a great team atmosphere that is inclusive of everyone
* Providing great customer service by listening to our customers and putting them first in everything you do
* Keeping the team well-informed and up to date on any communications, changes, or updates
* Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
* Coordinating store improvements and removing obstacles that might hinder great service
* Following health and safety routines and procedures, ensuring colleagues do the same
* Recognising and celebrating colleagues providing great service
* To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met
* To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
* To be a clear communicator, comfortable with using various methods to keep your team well-informed and up to date
* To be comfortable taking the lead and overseeing the store in the absence of your Manager
* To be a good decision-maker, flexible in your thinking, and comfortable handling change to ensure everything we do is right for customers and colleagues
* To be motivating, inspiring your team to deliver beyond expectations
* To be curious and always on the lookout for ideas and opportunities to serve our customers, communities, and planet better every day
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities, and planet a little better every day." Serving means more than a transactional relationship; it means acting as a responsible and sustainable business for all stakeholders, communities, and the planet.
Diversity, equity, and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and able to be yourself at work. In short, we are a place where Everyone’s Welcome.
We know life looks different for each of us. That’s why we always welcome discussions about flexible working. Whether you’re starting your career, seeking more flexibility, or experiencing life changes, talk to us about how we can support you.
We are proud to be a Disability Confident Leader and committed to an inclusive, accessible recruitment process. For support details, please click here.
Please note:
Tesco recruits only individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country, click here. We can only accept candidates over 18 if the role involves early morning or late evening shifts, or working in specific areas like warehouse, alcohol, bakery, or driving roles.
During high application volumes, some roles may close earlier than advertised. We will only provide feedback to candidates who attend an interview.
For more about us, visit www.tescoplc.com.
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