People and Culture Advisor - Clinical Workforce
Reportingto the Head of People and Culture, you will be the dedicated people andworkforce advisor for our clinical teams owning the day-to-day HRrelationship with our salaried GP and clinical workforce; co-designing anddriving our organisational Learning and Development programme for the wholeorganisation; and playing a key role in our transition to a new HR platform.This is a hands-on, varied role that sits at the heart of how we support anddevelop our people.
We arelooking for someone who knows primary care from the inside who understandshow GP practices work, what it takes to work effectively alongside clinicalcolleagues, and why good people management in this setting matters. You may beCIPD qualified, or you may be an experienced primary care manager who is readyto formalise that expertise and move into a people-focused role. What mattersmost is the right combination of organisational capability, interpersonalcredibility, and genuine commitment to making Mereside a great place to work.
Main duties of the job
A keypart of this role is building effective working relationships with our GP andclinical workforce colleagues who are highly qualified, often time-pressured,and who expect to be supported by someone who understandstheir world.Alongside this, you will take a leading role in shaping and delivering ourLearning and Development programme across the organisation. Key areas include:
* Salaried GP and ClinicalWorkforce HR
* Learning and Development
* HR Platform Migration
Job responsibilities
Salaried GP and ClinicalWorkforce HR
* Actas a trusted, discreet, and neutral point of contact for GPs and clinical staffon people matters someone colleagues feel genuinely comfortable approaching,whether an issue is routine or sensitive, and who can be relied upon to handleit with appropriate confidentiality and care
* Workwith clinical teams to build a genuine mutual understanding of the practical,operational, and contractual demands of working in primary care serving as aconduit between salaried GPs, Partners, and the wider organisation, navigating sensitive matters with skill and diplomacy when they arise
* Manage the operational HR processes for the GP workforce, and support the nurse manager and advanced practitioner manager with equivalent processes for their teams: recruitment and onboarding, leave management (in liaison with the rota coordinator and practice managers), flexible working requests, and occupational health referrals
* Liaise with and support Lead GPs in their mentoring and supervisory roles, understanding the support structures in place for clinical staff and helping to ensure they work well in practice
* Coordinate the planning, approval, and management of clinical placements including GP fellows, retainer scheme participants, and medical students liaising with training schools, the rota coordinator, and People and Culture colleagues to ensure placements are well-organised and properly supported
* Provide day-to-day HR guidance to practice managers on clinical workforce matters, escalating to the Head of People and Culture as appropriate.
Learning and Development
* Working closely with the Lead GP Partners for Culture and Quality, co-design and take ownership of an annual Learning and Development plan for the organisation covering both clinical and non-clinical staff, and spanning mandatory requirements through to development and enrichment
* Bring ideas and initiative to what the Learning and Development programme looks like researching content, identifying providers, and proposing how we invest our training budget to best effect
* Coordinate training delivery across the organization, working with service teams to protect adequate time for staff undergoing training without compromising patient care
* Improve the quality of our weekly clinical meeting support working with the coordinating Practice Manager to ensure well-structured agendas, accurate minutes, and timely follow-up on actions
* Support the planning and organization of our quarterly Clinical Governance closure days, ensuring sessions are purposeful, well-prepared, and make the most of the protected time available
* Maintain records of training activity, mandatory compliance and programme spend, and report regularly to clinical and operational leadership.
HR Platform Migration
* In the first three to four months, your primary focus will be supporting the Head of People and Culture with the data cleanse and migration work required for our move to a new HR and payroll platform ensuring employee records are accurate, complete, and ready for transition
* This involves methodical data work identifying and resolving discrepancies, liaising with our payroll provider, and documenting standards with a deliberate handover into the wider role as the migration completes.
Experience
* At least 3-5 years experience working in primary care this is essential; you need to understand how GP practices work, the dynamics of clinical teams, and what good people management looks like in this setting
* Experienced in managing or closely supporting clinical or operational staff, with the personal credibility and interpersonal skill to earn the trust of professionally qualified clinical colleagues and the discretion and judgement to handle sensitive matters carefully when they arise
* Highly organised, with strong process management skills someone who follows things through, keeps records well, and brings order to complexity
* Confident with IT and digital systems comfortable working in HR, payroll, or practice management platforms, and able to work methodically with data
* A clear and confident communicator in writing and in person with the interpersonal credibility to work effectively alongside salaried GPs and clinical leaders
* Self‑motivated and able to work with a good degree of autonomy you will manage your own workload across multiple areas and will need to prioritise well without constant direction.
* Hold a CIPD qualification at Level 5 or above, or are working towards one
* Have experience of salaried GP employment frameworks, BMA contracts, or working with ARRS roles
* Have been involved in organising or supporting training programmes, clinical meetings, or governance processes
* Are a clinician or have a clinical background and are looking to move into a people and organisational development role we would actively support the right person to work towards CIPD qualification.
Qualifications
* Hold a CIPD qualification at Level 5 or above, or are working towards one
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£28,000 to £34,000 a yearPer annum pro-rata; Dependent on Experience
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