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Job overview
MAKE READY SHIFT SUPERVISOR - Huntingdon - 6 mth Secondment
Have you ever wondered how YOU can make a difference contributing to saving lives every day?
Make Ready are a dedicated and vital support network which assists our front-line clinicians in providing excellent care to people living in the East of England, 365 days/year, 7 days/week, 24 hours/day covering six counties - Beds, Cambs, Essex, Herts, Norfolk, and Suffolk.
This dynamic role has shift pattern covering 12-hr days & nights over 365 days.
Working for Make Ready Services (EEAST) you will also be eligible for the following benefits:
1. Pay enhancement for out of hours shift working
2. NHS Pension Scheme
3. Free parking
4. Min of 27 days annual leave + 8 days bank holiday (increases with years of service)
5. Occupational Health services incl. a 24hr Employee Assistance Program, mental health & wellbeing, legal & financial services
6. Staff support networks
Your role will involve supervising the day to day operations and performance of a Make Ready centre. Our operations are responsible for preparing ambulances for operational duty and to maintain the serviceability of emergency ambulances, equipment and consumables.
The Trust has embarked on a transformation plan to ensure we can meet the challenges of the future by taking delivery of purpose-built ambulances and vehicles, and we have also commissioned the building and upgrading of a large number our Hubs across all six counties that we cover.
Main duties of the job
As well as supervising the running of the team, you will be responsible for assisting the Group Leads in staff training, development and discipline.
Undertaking appraisals, timesheets, sickness interviews and annual leave requests will also be within your remit. You will be required to ensure that your team prepare ambulances to the agreed standard, ready for operational duties.
Arranging of rotas to ensure staffing lines remain at the required levels and liaise with several internal/external contacts to ensure that you are able to respond effectively to changing operational needs, maintaining the availability of vehicles.
You will also ensure accurate records are maintained to record the correct levels of stock and equipment assets are assigned to each vehicle.
You will need to be willing to work shifts, include nights and weekends and be flexible in line with service needs. Good communication skills and a basic understanding of IT is essential along with the ability to work to tight deadlines.
Your role will also involve moving ambulances and vehicles so a UK driving licence with a full C1 is mandatory.
The successful candidate will be able to demonstrate substantial supervisory experience covering all aspects of people management.
Working for our organisation
In addition to working within a fantastic team environment, we provide a comprehensive employment and training package with opportunities for career progression, a competitive salary, an excellent pension plan, professional support, and NHS benefits for you and your family.
We will also provide comprehensive training for the new electronic equipment, the tools to carry out the job and a Trust uniform.
Find out more about the Make Ready Service by watching this video from the Team
Detailed job description and main responsibilities
Along with developing a full understanding of how vitally important this role is. Your duties will include locally managing equipment tracking and stock levels, undertaking routine stock checks and ordering of consumables.
Supervising all aspects of staffing, completing leave and sickness records, rotas, annual leave requests and supporting staff development and training.
You will be liaising with vehicle technicians with regards to vehicle maintenance requirements and with our Fleet team with regards to vehicle availability and movements and therefore, good communication skills and attention to detail are vital for this role, along with experience of working to tight deadlines.
Other responsibilities will require you to move ambulances around the site for refuelling, cleaning, parking, vehicle testing and maintenance.
Person specification
Qualifications
Essential criteria
7. English and Maths GCSE’s level 4 or equivalent level of education along with NVQ level 3 in appropriate subject or relevant experience
Skills & Knowledge
Essential criteria
8. Good communication and analytical skills with attention to detail
9. Ability to understand routine work procedures and capable of working with instruction manuals
Desirable criteria
10. Good understanding and knowledge of Fleet/vehicle preparations and the ability to interpret SOPs into daily activities
Driving Licence
Essential criteria
11. Full manual UK driving licence (maximum of 3 points dependent upon code)
12. C1 Licence - commitment to attaining a full C1 within 12 months of commencement into role is mandatory.
Experience
Essential criteria
13. Experience of reviewing staff rosters, to include an understanding of Business Continuity & Sickness Management with the ability to plan & forecast effectively
14. Effective communication skills with good problem-solving skills & excellent time management.
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Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the Check if you need a UK visa - website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.