Position: Road Freight Operations Account Manager
Location: Wythenshawe
Hours: Mon - Fri, 9:00 - 17:30 (Flexible start and finish times)
Hybrid working: 2 days from home, 3 office-based
Salary: Up to £35,000 (Negotiable)
Are you looking to join a logistics business where you're more than just a number? Where your input matters, your voice is heard, and you're part of a company owned by its people?
We're hiring a Road Freight Operations Account Manager to join our thriving, people-first logistics team based in Wythenshawe. With an employee-owned structure at the heart of our success, we invest in our team, celebrate achievements, and build careers - not just job titles.
If you're passionate about road freight, thrive in a fast-paced environment, and want to work for a company that genuinely values its people, this could be the role for you.
Key Responsibilities
* Manage end-to-end road freight operations for a portfolio of clients
* Act as the primary contact for customer accounts, ensuring service excellence
* Build and maintain strong client relationships through proactive communication
* Negotiate rates with hauliers and suppliers to deliver cost-effective solutions
* Provide quotations and track market trends to remain competitive
* Coordinate collections and deliveries across the UK and Europe
* Monitor and resolve operational issues, ensuring on-time performance
* Prepare and manage all necessary documentation for shipments
* Collaborate with internal teams to support account growth and retention
* Support the sales team during client visits and account reviews
What We're Looking For
* Previous experience in road freight forwarding/operations
* Strong commercial awareness and customer service skills
* Confident in managing accounts and building long-term relationships
* Excellent organisational skills with the ability to multitask
* A proactive problem-solver who can stay calm under pressure
Why Join Us?
* Employee-owned business - when we succeed, you benefit
* Enhanced benefits package
* Supportive team culture focused on collaboration and personal growth
* Regular training and professional development opportunities
* Modern offices in Wythenshawe with excellent transport links
* Be part of a business that puts people before profit
Ready to take the next step in your logistics career? Apply now and become part of a company where your work genuinely makes a difference.
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.
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