Overview
Drunk Elephant Beauty Advisor
Reports to: Area Sales & Education Manager Skin & Fragrance
Job Location: Selfridges, Oxford Street
Contract type: Fixed-Term, 37.5 hours per week over 5 days
Hourly rate: £14.70
About Drunk Elephant and Shiseido Group
Drunk Elephant isolates the most effective ingredients that directly benefit the health of skin and follows an ingredient-elimination philosophy for a total skin reset. We are committed to using ingredients that directly benefit the health of the skin or support the integrity of our formulations, selecting ingredients based on biocompatibility. We are part of the Shiseido Group, a leading cosmetics company with a global network and a focus on developing and supporting our people.
Main Responsibilities
You will relish the challenge of meeting sales targets and identifying new opportunities to drive the business. You will be a beauty and skin enthusiast who is confident, engaging and knowledgeable about Drunk Elephant brand history and high-performance formulas, ensuring customers are excited and connected with both the Drunk Elephant brand and you as a beauty professional. You will provide exceptional service and exceed customer expectations, establish meaningful rapport with customers and store teams, and maintain high standards of visual excellence for the Drunk Elephant retail space within the store. You will oversee the visual representation of our sister brands within your store. We expect you to be dedicated and enthusiastic about developing skincare knowledge, proactive, and target-driven, with a passion for the beauty industry. World-class training will be provided, including product, sales and service training to support your journey to becoming the best beauty professional you can be.
Profile
* Ability to work to a sales target in a fast-paced environment
* Excellent communication skills with customers, Line Manager and retail partners in-store
* Self-motivated and results driven
* Ability to work independently and as part of a team
* Committed to excellence in service and standards
* Customer-facing and/or retail sales experience desirable
* A warm and vibrant personality; approachable
* Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
Benefits
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Generous product allocation & discount
Enhanced parental allowance
Life Assurance up to x2 your salary
Employee referral bonuses
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
Other information
Position Reference: 15652
Equal opportunity statement and support for applicants with disabilities are included as part of our commitment to a diverse and inclusive workplace. If you need any support or adjustments during your application, please get in touch. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.
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