ASC Assurance & Improvement Officer - Ref: SS00526
Grade: G6 £31,357- £34,434 pa x 2 posts
Are you passionate about driving improvement and making a meaningful difference in Adult Social Care? This rewarding role offers the opportunity to champion assurance, quality enhancement, and inspection readiness. You will work closely with the Assurance & Business Manager and a dedicated team to ensure services consistently exceed standards, harness evidence‑based approaches, and foster a culture of continuous improvement.
Key responsibilities:
* Produce advice and guidance on quality assurance, analyse reports, monitor service performance, manage information systems, support inspection preparations, and ensure compliance with data protection and risk management.
* Generate quality assurance reports and present data for meetings, maintaining up-to-date content on the adult social care website.
* Support the development of directorate strategies, contribute to business continuity planning, and aid learning from complaints, compliments and FOI requests.
Qualifications and experience:
* Experience working in an Adult Social Care or Health environment, with a focus on quality assurance, compliance or improvement activity.
* Strong understanding of CQC requirements and Care Act 2014, and how these translate into day‑to‑day practice.
* Confidence in analysing data and reports, supporting inspections and reviews, and using learning from complaints, compliments and performance information to drive improvement.
* Experience of project support, managing change, and working collaboratively with a wide range of stakeholders.
* Clear written and verbal communication skills.
What we can offer:
* A competitive salary and generous annual leave
* A supportive and collaborative working environment
* Access to a range of learning and development opportunities
* Hybrid working arrangements and Flexible Working/Flexi Time Policies to support a good work/life balance
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