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Administration manager

Bradford
Permanent
Bradford Teaching Hospitals NHS Foundation Trust
Administration manager
€25,000 a year
Posted: 3 December
Offer description

Responsibilities

* Assist colleagues with workloads, providing secretarial/administrative support to the Dermatology teams, Dermatology Consultants and administration colleagues including word processing, audio typing of clinical letters, maintaining patient electronic records (EPR), email accounts, answering telephones, filing, photocopying, distributing mail as appropriate, the point of contact for patients and clinical teams. Monitor RTT Patient Pathways and RTT Cancer Pathways; maintain waiting lists and track patients.
* Support the wider Dermatology Medical Secretaries in word processing, audio typing of clinical letters and distribution, typing results letters; maintain email accounts and patient correspondence.
* Book, reschedule patient appointments and manage other administrative tasks.
* Receive and deal with telephone enquiries, often of a sensitive nature, in a constructive and sympathetic manner; refer to the appropriate person and transfer calls when required.
* Ensure accuracy when administering relevant IT systems, including EPR (Electronic Patient Record), local systems, word processing, internet and email.
* Support secretarial colleagues during periods of sickness, annual leave or training, with guidance from seniors as required.


Qualifications

* The successful candidate must possess excellent typing skills, communication, time‑management and organisational skills, and be able to work under pressure.
* Work with minimal supervision, using initiative and prioritising workload to meet deadlines.
* Previous administrative and IT skills are essential; prior experience with EPR or relevant PAS systems, Word and Excel is advantageous, as is a good working knowledge of the NHS.


Working Hours

You will be required to work 37.5 hours per week.

We are looking for an enthusiastic, well‑motivated administrator to join the Dermatology department.


About the Trust

At Bradford Teaching Hospitals we're passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We're keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients. We're a renowned teaching hospital trust at the forefront of research, education and development, with a state‑of‑the‑art simulation and skills training centre on site, a brand‑new neonatal suite, state‑of‑the‑art intensive care unit, newly refurbished A&E department, new children’s unit, and a welcoming, modern atrium and reception area for staff and visitors.

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