About the role:
This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities to Carers through one-to-one case work, and group facilitation.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Benefits of working for Wandsworth Carers Centre:
* Hybrid on completion of induction period with a minimum 60% office based
* Friendly team and working environment
* Annual leave starts at 31 days increasing to 36 days plus bank holidays
* Contributory company pension,
* Ongoing training and development opportunities
* Employee assistance program.
As the successful candidate, you will have experience of working in front line services, giving information and advice, as well as advocating on behalf of another and providing one to one support. You will have excellent communication and IT skills, and a commitment to working in the voluntary sector.
If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people s lives, this role is for you!
Key Responsibilities Include:
* Providing advice & advocacy on welfare benefits and housing. Minimum of 3 days a week.
* Providing one to one support to Carers of people with Learning Disabilities.
* Facilitation of the Learning Disability Carers Peer Support Group
* Maintaining accurate case records, adhering to AQS standards.
* Managing your own case load
Essential Requirements Include:
* Experience of, or ability to provide one to one support, information, advice and advocacy, including welfare benefits.
* Developed IT skills
* The ability to balance and prioritise a busy and varied workload.
* Ability and commitment to work on own initiative and as part of a team.
* Ability to deliver training and information sessions.
* Experience of or ability to facilitate groups in person and online.
Please see the job description and person specification for a full list of responsibilities and requirements.
Wandsworth Carers Centre is an inclusive employer, committed to the continued development of a diverse workforce.