Job Duties
1. The Program Support Specialist provides administrative, operational, and logistical support for the implementation of the facility-wide Positive Behavioral Interventions and Supports (FW-PBIS) program at Bon Air Juvenile Correctional Center.
2. This position plays a key role in maintaining the systems, records, purchasing processes, and data necessary to support resident incentive programs and behavioral initiatives.
3. Key responsibilities include:
4. Maintaining and managing resident behavioral incentive tracking systems, including point accounting, resident profiles, and program-related data to support decision-making and program fidelity.
5. Collecting, organizing, and maintaining accurate records, reports, inventories, and documentation related to FW-PBIS operations.
6. Coordinating purchasing activities, including procurement requests, order tracking, receiving, inventory management, and compliance with agency purchasing procedures and SWAM procurement initiatives.
7. Monitoring and maintaining incentive inventories, resident reward systems, and associated expenditures to ensure accountability and operational efficiency.
8. Preparing and updating recurring reports related to inventory, expenditures, purchasing activity, and program operations.
9. Collaborating with behavior analysts, facility staff, and agency stakeholders to support data collection, program implementation, and continuous improvement efforts.
10. Maintaining electronic and physical records in accordance with agency requirements and ensuring information is organized, accurate, and readily accessible.
11. Supporting special projects, agency initiatives, and operational needs as assigned.
12. Demonstrating strong organizational skills, attention to detail, professionalism, and the ability to manage multiple priorities while meeting established deadlines.
13. This position requires proficiency with data management, recordkeeping, inventory control, and administrative processes, along with the ability to work collaboratively in a fast-paced, mission-driven environment that supports positive outcomes for youth.
Minimum Qualifications
14. Highly proficient in the use of Microsoft Office Software (i.e., Excel, Word, Power Point) to also include spreadsheet applications and database management.
15. Experience maintaining confidential records and maintaining a filing system.
16. Ability to establish effective working relationships with residents, colleagues and supervisory team.
17. Ability to respond to requests as needed to meet established deadlines.
18. Demonstrated ability to communicate effectively and professionally in all interactions.
19. Ability to work independently and prioritize tasks based on approaching deadlines.
20. Must possess the ability to manage multiple tasks simultaneously and in an organized manner.
21. Able to maintain confidentiality of sensitive information.
22. Ability to manage up by anticipating the needs of leadership and providing information in a proactive manner.
23. Ability to create and revise division specific procurement procedures as well as management of items and records.
24. Adheres to established protocols to ensure consistency of program implementation.
Additional Considerations
25. Highly fluent in office practices, computer skills, systems analysis, and organizational practices. Current certification as a Virginia Contracting Associate.
26. Experience maintaining multiple data measures in an organized manner, experience creating and maintaining systems to track and manage inventory and corresponding data.
27. Demonstrated ability to follow VA and agency procurement guidelines and policies.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: Victor Rogers
Phone: 804-588-4410
Email: ov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.