Description About the role: We have a great opportunity for an individual to join our Workflow and Automation team as a Workflow & Automation Specialist (CDD & Finance) here in Birmingham. This role sits within our Business Information Systems team. The Workflow and Automation team provides technical expertise, development and support for the firm’s enterprise applications, technical workflow and automation solutions. As a Systems Administrator, you will be a subject matter expert for the firm's Intapp compliance systems including associated workflow tools and integrations. You will work closely with the Compliance and Finance teams, IT, and 3 rd party support providers to ensure the effective use, maintenance and enhancements of these systems. We are looking for someone with at least 2 years' technical experience working with legal compliance or conflict systems and a minimum of 3 years' experience working in the Legal or other regulated sector. Experience with developing workflow solutions for business processes will also be essential. The main responsibilities but not exclusive will include: Managing and maintaining compliance systems including related tools and automations. Maintaining strong relationships with the Finance and Compliance teams. Acting as a subject matter expert in Intapp Conflicts for the design, review and testing of new functionality. Lead and contribute to the design, build and configuration of Client Due Diligence workflows using Intapp solutions and other workflow and process management tools. Lead and contribute to the technical design and development of finance-related workflows. Implementing, developing and troubleshoot integrations with Boomi (Intapp Integration Services), Intapp Flow and other integration tools as appropriate. Managing and resolving incidents and service requests. Liaising with third-party vendors to raise and track support tickets through to resolution. Creating and maintaining documentation, including procedures, known issues, and configuration records. About you: You’ll bring strong knowledge of legal compliance processes, and business operations, along with hands-on experience in application support, including system upgrades and project work. You will use this experience to help continuously support and improve the firm's Client Due Diligence and Finance processes. Familiarity with Intapp Conflicts or similar legal compliance systems is highly desirable. You’ll be self-motivated, organised, and adaptable—able to manage competing priorities in a fast-paced environment. Excellent communication and interpersonal skills are essential, as is the ability to build strong relationships and work effectively with stakeholders across the organisation. Advantageous Experience using the following Applications (Not essential) Boomi. Intapp Integration Services. Intapp Flow. Aderant Expert BPM / low code development environments (Power Platform) IntApp suite of products. MSSQL Server, TSQL scripting Experience working in an ISO 27001 and Cyber Essentials accredited environment. What We Can Offer You: The opportunity to work for a firm that has been recognised as one of best places to work in the UK and has been ranked by Great Place to Work® for 26 consecutive years. Excellent benefits, including: A hybrid approach to office and remote working. 25 days annual leave, with the option to buy up to a week's extra annual leave Private medical insurance, and the option to add family members A generous pension allowance Life assurance covering four times your annual salary The chance of a three-month sabbatical every five years Maternity, paternity and adoption leave schemes A range of health and wellbeing programmes State of the art offices, in the heart of Birmingham City Centre, with an onsite restaurant Opportunities to flourish in your role through training and personal development Equal Opportunities: Gowling WLG is committed both to promoting equality and diversity in the firm and to Equal Opportunities in employment. The firm believes in equality of opportunity regardless of race or racial group (including colour, nationality, ethnicity, national origins), religion or belief, age, disability, sexual orientation, sex, gender re-assignment and gender identity, marriage and civil partnership, and pregnancy, maternity and paternity. This also includes any incidents of perceptive or associative discrimination and harassment. At Gowling WLG we seek to attract and retain talented people from a diverse range of backgrounds and cultures, to create an exciting and rewarding place to work. Our aim is to fulfil everyone's potential and together to achieve personal and business goals. If you have any queries in relation to this position or would like to see a full job description, please contact Meg Astley at meg.astley@gowlingwlg.com LI-MA1 LI-HYBRID