Repair Planner & Service Coordinator page is loaded## Repair Planner & Service Coordinatorlocations: Keighleytime type: Na pełny etatposted on: Opublikowano dzisiajjob requisition id: R0648346**Job Overview:**We are seeking a highly organised and initiative-taking Repair Planner & Service Co-ordinator to join our team. The successful candidate will support the ASM (Area Service Manager) community in scheduling chargeable repairs, ensuring that work is completed efficiently while meeting monthly and quarterly targets. This role requires excellent communication, coordination, and analytical skills to liaise with engineers, customers, suppliers, and subcontractors effectively.**Key Responsibilities:*** Assist the ASM in scheduling and managing chargeable repairs.* Work towards achieving and exceeding monthly and quarterly targets.* Coordinate with engineers to book in repair work efficiently.* Communicate with customers to provide updates on repair completion timelines.* Order necessary parts and follow up with suppliers, logistic companies, and subcontractors.* Participate as an active member of the Planner Group team, collaborating on workload and sharing best practices.* Present up-to-date figures on progress, ensuring transparency and alignment with targets.* Review completed work to ensure timely invoicing and resolve any DMR queries.* Track invoice rates and figures throughout the month to ensure targets are met.* Support ASMs with insurance annotation and documentation.* Understand contract terms to determine whether a repair is chargeable or covered under an existing contract.* Provide coverage for other planners during holidays and sickness periods.**Skills & Experience:*** Good customer service and administration skills.* Exceptional organizational and time management skills.* Proficiency in SAP, Salesforce, Excel, and Adobe. (Training will be given).* Good communication skills, both internal and external.* Ability to manage multiple priorities and work effectively under pressure.* Detail-oriented with a problem-solving mindset.* Experience in logistics, scheduling, or repair planning is a plus.Please ensure that an up to date CV is attached to your application.What KONE can offer:We offer a competitive salary, 25 days holiday and 8 additional Bank Holidays, 1 volunteering day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift and escalator industry, Quarterly Commission, Medical Plan, Dental Insurance, Gymflexi Membership, Kone Discounts, 24/7 GP Support & Wellbeing Access and hybrid working.W firmie KONE koncentrujemy się na budowaniu innowacyjnej kultury współpracy, w której cenimy wkład każdej osoby. Zaangażowanie pracowników jest dla nas kluczowym obszarem zainteresowania. Zachęcamy do uczestnictwa i dzielenia się informacjami oraz pomysłami. Zrównoważony rozwój stanowi integralną część naszej kultury i codzienności. Stosujemy etyczne praktyki biznesowe oraz dążymy do rozwoju kultury współpracy, w której współpracownicy ufają sobie wzajemnie i darzą się szacunkiem, a dobre wyniki znajdują uznanie wśród współpracowników. Jako doskonałe miejsce pracy z dumą oferujemy szeroki zakres możliwości, które ułatwią osiągnięcie celów zawodowych i osobistych oraz umożliwią zdrowe, zrównoważone życie.Więcej informacji można znaleźć na stronie
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