We are looking for a highly organised Sales Administrator to join a small, dedicated team based onsite in Kidlington. The company is a global leading manufacturer of audio products. Providing first class response to customer and distributor enquiries and orders, working closely with the internal teams to ensure delivery on time. This role is pivotal within the business ensuring customer satisfaction throughout the process. The role is full time and permanent offering flexible start and finish times and a salary of between £26,000 and £28,000.
Key Accountabilities
* Providing efficient processing of orders
* Processing any returns accurately
* Maintaining and updating customer database
* Providing administration support to the sales, service and logistics teams
* First line support for customer enquiries
* Liaising with all internal teams on a daily basis
* Providing first class customer service for customers throughout the process
* Occasionally supporting shipping team with picking and packing
Key Skills Required
* Experience of international trade and export
* Knowledge or ERP/MRP systems
* Confident communication skills
* High levels of customer service over the phone and via email
* A confident self-starter able to prioritise workload
* Highly organised administration skills with meticulous attention to detail
* Adaptable in a changing environment
* Excellent computer skills
What's in it for You?
* Salary of between £26,000 and £28,000
* 24 days holiday which increases by one every two years and capped at 29 days (can also buy and sell hols)
* 37.5 hours per week with flexi start/finish times
* Training and development opportunities
* Annual bonus
* Company pension
* Salary Extra Health perks scheme
* Cycle to work scheme
* Group income protection scheme
* Group life insurance scheme
* Employee discounts on products
* Employee assistance programmes
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