We are working closely alongside a Local Authority in Hillingdon to assist with the appointment of a Senior Family Engagement Officer on a 3-month contract likely to be extended at the client's discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £16.83 - £22.02 per hour
Summary
The Senior Family Engagement Officer will engage families at the point of entry to the service, building positive working relationships to support access to local services. The role also provides front-of-house management and administrative support within a children's centre, contributing to effective service delivery and community engagement.
Responsibilities
* Engage and support families accessing children's centre services
* Manage reception and front-of-house operations, ensuring a welcoming and safe environment
* Handle enquiries via telephone, email and face‑to‑face contact
* Provide information, advice and guidance to families and signpost to appropriate services
* Maintain and update children's centre databases, ensuring data accuracy and confidentiality
* Coordinate and administer locality programmes, including ante‑natal services
Qualification
* GCSEs (or equivalent) including English and Maths
Essentials
* Experience working in a busy, multi‑agency or community‑based environment
* Strong ICT skills with the ability to learn new systems
* Excellent verbal and written communication skills
* Ability to build positive relationships with families and professionals
* Knowledge of safeguarding procedures and child protection practices
Please note
* You should be available to work immediately or at a short notice.
* You should have right to work in U.K.
* This role requires an Enhanced DBS.
Disclaimer
Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Important
We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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