UK Contracts Manager – Regional Install
We are recruiting a UK Contracts Manager to join our fast-growing Regional Installation team. This influential role will lead a team delivering large, multi‑complex fire suppression projects, ensuring high‑quality installations and a seamless customer experience.
Position Overview
* Work closely with key customers and manage major commercial projects in UK city centres. (Initial projects located - South England, Midlands, North West)
* Lead Project Site Managers, Engineers and subcontractors on site
* Ensure seamless installation, customer satisfaction, and project performance
* Join our Fire Suppression Senior Leadership panel to shape strategies and execution plans across the UK
* Drive growth and development opportunities for our employees
What We Can Offer
* Competitive salary, company car and bonus
* 25 days paid holiday plus bank holidays and sick pay
* Hybrid working
* Private medical cover
* Comprehensive benefits package including 7% matched pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme, and discount on Johnson Controls security products
* Extensive product and on‑the‑job/cross‑training opportunities with outstanding resources available
* Encouraging and collaborative team environment
* Career development through various career ladders including Customer Service
What You Will Do
Reporting to the Head of Regional Install, you will:
* Lead and drive initiatives within installation teams
* Take responsibility for delivery, quality, health & safety, and financial performance
* Manage your own financial work bank, focusing on optimisation and cost management
* Build and maintain strong customer relationships
* Maximise project margins with support from Quantity Surveyors
How You Will Do It
* Maintain close working relationships with Regional Install teams
* Monitor and advise on defects or scope deviations
* Implement procedures, brief staff, and ensure best practice
* Plan and schedule manpower and equipment to meet deadlines and budgets
* Ensure documentation is accurate and completed on time
* Conduct safety and quality audits
* Identify training needs through performance assessments and appraisals
* Monitor budgets, prepare reports, and manage debt disputes with Credit Control
Key Responsibilities
* Conduct installation pre‑bid reviews and configure complex systems
* Troubleshoot and resolve technical issues during installations
* Provide technical support and verify system functionality
* Train clients on system operation and maintenance
* Collaborate with sales, engineering, procurement, design, and project management
* Contribute to continuous improvement and process efficiency
* Support growth by identifying market trends and margin opportunities
* Assist with customised solution design
* Support regional management in quality, health & safety, and financial delivery
Requirements
* Technical expertise in installing, configuring, and troubleshooting complex systems
* Strong background in Fire Suppression, BSEN12845 & NFPA/FM standards
* Excellent problem‑solving, organisational, and communication skills
* Attention to detail in installation and documentation
* Willingness to travel regularly across the UK
* Full UK driver’s licence
Preferred
* Knowledge of fire legislation and standards
* Experience in fire suppression industry regulations and fixed system planning
* Background in leading and coaching teams
If you have the skills and experience to excel in this role, we would love to hear from you.
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