Christmas Customer Assistant - Food (Nights) - Merthyr Tydfil
Shift pattern
Saturday 22:00 – 05:00
Sunday 22:00 – 05:00
Monday 22:00 – 05:00
Friday 22:00 – 05:00
Saturday 22:00 – 05:00
Join our team at M&S as a Customer Assistant in our Foods section. You will champion high‑quality products, great value offers and excellent customer service. We are looking for passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
As a brand ambassador you will recommend our newest Food products and ensure customers feel truly valued every time they shop with us.
Key responsibilities
* Serve customers efficiently on the shop floor and at service points.
* Keep the store clean and tidy, ensuring shelves are stocked with product.
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
* Proactively engage with customers to understand their needs and deliver remarkable service.
* Build expert product knowledge to sell and recommend our products and services.
* Utilise digital tools and communication channels to deliver for the customer every time.
Key capabilities
* High levels of customer service.
* Committed to delivering excellent work with great attention to detail.
* Open to and act upon feedback, asking for this regularly.
* Takes accountability for planning and managing own workload efficiently.
* Strong communication skills.
* Adaptable to changing situations.
* Builds positive relationships by being a good listener.
* Good level of digital capability.
Everyone’s Welcome
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy. If you require reasonable adjustments to any part of our recruitment process, share your requirements when completing your application. We will make every effort to ensure your needs are met.
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