Our client is currently seeking a dedicated individual for a Customer Service role based in Kent. This ongoing contract offers a unique opportunity to support customers through excellent customer service.
Responsibilities
* Providing exceptional customer service and promptly addressing customer enquiries
* Handling administrative tasks including data entry, file management, and documentation
* Maintaining accurate records of customer interactions and transactions
* Coordinating with internal teams to resolve customer issues efficiently
* Processing service requests and ensuring timely follow-ups
Qualifications
* Experience in an administrative or customer service role
* Excellent communication and interpersonal skills
* Strong organisational and multitasking abilities
* Proficiency in Microsoft Office Suite and other common office software
* Ability to handle and resolve customer complaints with professionalism
* Good problem-solving skills and attention to detail
* Ability to work effectively both independently and as part of a team
* Understanding of customer service principles and practices
Benefits
* Stable and ongoing contract
* Opportunity to develop and refine your customer service and administrative skills
* Supportive and collaborative work environment
* Involvement in a crucial sector providing essential services
If you are a motivated individual with a passion for customer service and administrative tasks, we encourage you to apply now to join our client's team in Kent.
#J-18808-Ljbffr