The opportunity
Our Global Tax Managed Services team works with leading organisations across a range of services from full tax and finance operate outsourcing, supporting with the design and implementation of their tax operating model, compliance process design and the project management of outsourced compliance and reporting services.
We are a team which embraces diversity and inclusion with a mix of cultures, nationalities and backgrounds. We believe this makes us perfectly suited to the global environment in which we work.
We are looking for a Newcastle based Senior Associate to join our thriving team. You will work closely primarily with our London and India teams, also with opportunities to support our wider teams in Germany, Netherlands, Switzerland, Hungary and France. As part of this energetic and diverse team, you will have opportunity to gain experience across these services, further develop your skills and have day-to-day contact with senior team members at our clients.
This is an exciting time to join our specialised team when we are seeing unprecedented demand for our services and strong growth opportunities.
Your key responsibilities
Contract management
1. Support a number of global compliance contracts, some with client interface and some in a supervisory service delivery role Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication Help manage contract governance including adherence to agreed process and procedures Help manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues Provide guidance to juniors and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations Focus on the successful delivery of projects, ensuring technical excellence and practical/business approach taken
Quality and Risk Management
2. Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues Providing support to help maintain the specified contractual framework and supporting agreements for all engagements
Detailed scoping and process assessments
3. Review and suggesting improvements to compliance and reporting processes considering data sources, hand-off points and controls
Business development and proposal assistance
4. Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY’s presentation team at client presentations Support development of client business case for change Identify opportunities for additional EY services and / or extensions to EY outsourcing services for existing EY clients
Compliance methodology
5. Sharing successful tools, techniques and approaches with other team members; Project managing small business development projects
Skills and attributes for success
6. Strong client relationship management skills with ability to develop quality outputs to clients
7. Negotiation skills, able to sustain opinion and handle challenges
8. Business development skills, able to identify new opportunities to sell work
9. Effective time management, ability to remain calm when under pressure to meet deadlines
10. Some experience of coaching and developing more junior staff
11. Change orientated with flexible approach
12. Innovative mindset with a focus on problem solving
To qualify for the role, you must have:
13. Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in-house team
14. ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome
15. Language skills: Business English as well as German, to support future opportunities in France long-term French speaking skills preferable
16. Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial.
17. Experience of working on international projects
18. Process and technology design skills
19. An undergraduate or post-graduate degree
Ideally, you’ll also have
20. Project management skills, plan and prioritize work, meet deadlines, monitor own budget
21. Experience working on multi-jurisdictional projects
What we look for
22. Excellent communicator in a range of situations both written and oral
23. Enthusiastic and flexible attitude to work
24. Strong project management skills
25. Ability to work across a range of projects and clients often with tight deadlines
26. Innovative mindset with a focus on problem solving
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
Are you ready to shape your future with confidence? Apply today.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
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