Senior Support Assistant
Location: Sunderland
Salary: £22,932 to £24,211 per annum, pro rata
Hours: 21 per week
Contract: Permanent
Are you passionate about supporting refugees and asylum seekers to rebuild their lives with dignity and hope in Sunderland?
As a Senior Support Assistant, you'll play a vital role in delivering compassionate, inclusive and effective support services to refugees, asylum seekers and vulnerable migrants across Sunderland. Working flexibly across outreach hubs, the Sunderland office and from home, you'll coordinate administrative processes, manage data, respond to enquiries, and support casework interventions. You'll collaborate with colleagues, volunteers and external partners to ensure services run smoothly and safely, while maintaining high standards of confidentiality and safeguarding. From overseeing reception duties to handling financial processes and contributing to wellbeing activities, your work will help people in crisis access the support they need to move forward. This is a dynamic and rewarding role where your organisational skills, empathy and commitment to inclusion will make a real difference every day.
What will a day in the life of a Senior Support Assistant involve?
1. Supporting the delivery of refugee services through outre...