Technical support specialist

Technical Support Specialist

Leeds | £30,000 - £35,000 + Bonus | Monday-Friday

The Role

Know your way around access control systems, automation technology, CCTV, or technical installations?

We're looking for a technically minded problem-solver to join a growing business that supplies specialist access control, automation and security solutions across the UK.

This is a great opportunity for someone who enjoys helping customers, diagnosing technical issues and becoming the go-to expert for a wide range of products. Whether you're currently in technical support, installation, commissioning, field service or engineering, this role offers the chance to move into a stable, office-based position with genuine long-term career prospects.

What You'll Be Doing

Providing technical support and troubleshooting advice to customers

Guiding installers and engineers through product setup, configuration and fault finding

Delivering expert pre-sales and post-sales technical support

Becoming a product specialist across automation, access control and security solutions

Building strong customer relationships through exceptional service and technical expertise

What We're Looking For

Experience within access control, CCTV, automation, security systems or a related technical environment

Strong fault-finding and problem-solving skills

Excellent communication and customer service abilities

A practical technical mindset and willingness to learn

Experience in technical support, installation, commissioning or engineering would be highly advantageous

What's In It For You?

✔ Private healthcare

✔ Enhanced pension

✔ Birthday off

✔ Early finish every Friday

✔ Free parking

Why Apply?

Join a fast-growing SME where technical expertise is valued, training is provided and your knowledge genuinely makes a difference. If you're looking for a role that combines technical problem-solving, customer interaction and long-term career development, we'd love to hear from you.

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy