Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
This position will work onsite in Weybridge, UK
We are seeking a high-performing, commercially astute Business Development Manager to drive new, profitable growth across EMEA markets (excluding UK & Ireland). This role is responsible for unlocking new distribution opportunities, accelerating the development of emerging travel partner accounts, and expanding Celebrity Cruises’ footprint across continental Europe.
Based in the UK, the role is predominantly telephone-based but may also include European travel to support training, partner meetings, ship visits, events and key industry conferences.
The duties below are the main duties & responsibilities however this job description in no way states or implies that these are the only duties to be performed by the employee. Employees will be required to perform any other job-related duties assigned by their line manager or management.
1.Strategic Growth & Partnerships:
· Drive activation of long-tail partner accounts and International Representatives, uncovering untapped opportunities and accelerating revenue generation
· Lead the development and execution of a regional MICE strategy, establishing it as a
high-potential distribution channel
· Establish, own and manage key EMEA tourist board partnerships, working alongside Key
Account Managers in local markets, to maximise collaboration through joint marketing, events and training initiatives
· Use market insights, competitor intelligence and consumer trends to optimise commercial tactics and maximise return on investment
· Lead commercial negotiations with new newly acquired partners to secure long-term, profitable partnerships
· Collaborate with EMEA Training and Trade Marketing to deliver compelling tools, training
programs and sales resources that enable success
2. Profitability & Commercial Effectiveness
· Analyse performance data and market insights to ensure all sales activities contribute to profitable, sustainable growth.
· Establish clear ROI measurement across all initiatives, ensuring commercial investments deliver optimal value.
· Produce strategic product and account plans aligned to booking curves and demand cycles
· Ensure trade partnerships exceed market averages in both revenue and margin performance
· Apply a data-led approach to prioritise high-value partnerships and attract affluent customer segments.
3. Sales Delivery & Accountability
· Consistently achieve targets and revenue goals set by leadership.
· Demonstrate strong financial discipline, delivering all initiatives on time and within budget · Provide timely, insightful sales reporting, including performance updates and market intelligence
· Utilise sales management and technology platforms to optimise efficiency and performance
QUALIFICATIONS AND EDUCATION
· 5+ years’ experience in business development or sales within the travel or hospitality sectors.
· A strong track record of success in European markets.
· European language skills and cruise industry experience are highly desirable.
· Demonstrable success in new customer acquisition and revenue growth.
· Experience using data-driven sales and marketing strategies.
· Excellent relationship-building ability across internal teams and external partners.
· Strong verbal and written communication skills, with confidence presenting to senior management, customer groups and training audiences.
· Strong commercial thinking, analytical capability and decision-making skills.
· Highly motivated, positive, resilient and able to manage multiple priorities in a fast-paced
environment.
· Creative problem-solver with an ability to deliver innovative solutions.
· Proficiency in PowerPoint and Excel.
FINANCIAL/QUANTITIVE RESPONSIBILITIES
· Accountable for accurate monthly forecasting of marketing funds and ensuring all budget
allocation is commercially sound and effectively invested
WORKING CONDITIONS
· Office based in Weybridge Surrey
· Monday to Friday between 8.30am – 5pm (to accommodate European time zone)
· 25 days annual leave + corporate holiday between Christmas and New Year
· Competitive annual salary and commission scheme
· Private medical Insurance & Employee Assistance Programme
· Familiarization cruise within first year + ongoing employee cruise benefits
· Online learning and career development programme
· Employee Reward gateway/smartport