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Business Support Officer - Carrickfergus, Carrickfergus
Job Details:
* Client:
* Location: Carrickfergus, United Kingdom
* Job Category: Other
* EU work permit required: Yes
* Job Reference: 978041bc0006
* Job Views: 6
* Posted: 05.05.2025
* Expiry Date: 19.06.2025
Job Description:
Your new company Hays are partnering with a large public sector organisation to recruit a Business Support Officer on a temporary basis.
Your new role
* Responsible for providing a wide range of professional, technical, and administrative support services within the Building Control Section.
* Contribute to delivering quality, customer-focused Building Control services through effective handling of callers and enquiries, providing professional and technical advice, and signposting to relevant services.
* Respond to telephone calls, emails, and other enquiries from the public, external agencies, and staff.
* Provide technical and procedural advice or direct enquiries to appropriate officers or agencies.
* Issue standard correspondence, log details in the department’s database, and provide status reports as needed.
* Assist in preparing marketing materials and updating the website.
* Operate manual and computerised information systems, including data entry, report production, and information retrieval.
* Create and maintain confidential investigation files and records, including audiotyping support for interviews.
* Organise and attend meetings, take minutes, and produce reports or follow-up actions.
* Assist in preparing reports, maintaining registers, and managing office files both electronically and physically.
* Maintain the internal information management system to track work issues and ensure queries and requests are actioned within timeframes.
* Process payments and maintain financial records, including petty cash and purchase orders.
* Monitor inventories, perform stock checks, and research quotations as required.
What you'll need to succeed
* Minimum of 5 GCSE passes including Maths and English (grade C or above) or equivalent qualifications.
* At least one year’s relevant Business Support experience in an office environment, demonstrating:
o Effective use of computerised information management systems.
o Ability to work as part of a team to deliver frontline customer service.
o Ability to handle large volumes of work and prioritise effectively.
o Qualification demonstrating competency with office technology (Word Processing or Typewriting).
* Consideration may be given to applicants with three years' relevant experience who do not possess the specified educational qualifications.
What you'll get in return
* £ per hour
* Full-time working pattern
* Temporary contract until the end of May
* Location: Carrickfergus
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